Sage Support Consultant
- Hiring Organisation
- Technology Services Group
- Location
- Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
telephone, email and remote access Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Call Management and prioritisation to ensure service levels agreements are met Problems analysis and investigation work Data investigation work and report writing Keeping up to date … Accreditation preferred Accounting Qualifications preferred Knowledge of Sage 200c accounting software is essential Accounts knowledge is essential Knowledge of Eque2 Construct, Draycir Spindle Document Management, Draycir Credit Hound, Sicon and Eureka add-ons would be a distinct advantage Good understanding of Microsoft Office products Excellent written and verbal