3 of 3 Remote/Hybrid Microsoft 365 Jobs in Tyne and Wear

issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required Manage user accounts and access rights in Microsoft 365 and Active Directory Provide support across SharePoint, including setting up permissions Configure and support desktops, laptops, and mobile devices Keep tickets updated … Person Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment Strong knowledge of Windows OS, Microsoft 365, and Active Directory Holder of a current Microsoft certification (365, Azure etc.) Strong knowledge of networking (DNS, DHCP ...

implement continuous improvements Skills & Experience Proven experience delivering infrastructure projects Strong troubleshooting and problem-solving skills Experience with VMware, Azure, and Microsoft environments (M365, Windows Server, Azure AD) Solid networking knowledge (routing, switching, firewalls) Excellent communication and stakeholder management skills Desirable Intune or endpoint management tools Security tooling experience … Relevant certifications (Microsoft, Azure, VMware) Benefits Training & career progression, including professional qualifications (e.g. SQE) Up to 28 days holiday + birthday leave + long service increases Life assurance (up to 3x salary) 24/7 GP access and wellbeing support Pension scheme, mortgage support & financial advic ...

engaging technical and non‐technical stakeholders. Comfortable taking ownership of outcomes and decisions, not just implementation tasks. Desirable: Networking knowledge. Experience administering Office 365/collaboration tooling. AWS Billing experience Benefits: mkodo is a great place to work, along with a competitive renumeration package we offer excellent benefits ...