Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary Are you ready to lead change and make a real impact across the NHS? Do you thrive in a fast-paced environment where collaboration, innovation and improvement are at the heart of everything you do? We're looking for an experienced and passionate Optimisation Manager to join our Workforce Services Directorate, on our Electronic Staff Record (ESR … scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As Optimisation Manager, you'll lead the delivery of change and improvement projects across the Workforce Services Directorate. You'll work closely with NHS teams, clients, and suppliers to design and implement new processes, onboard new clients, and manage service transitions. … stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point of contact for process change, ensuring readiness More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
to reach out if you want to find out more. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of … direct reports and oversee the effective implementation of policies relating to appraisal, absence management, disciplinary, grievance, performance monitoring and personal development plans. 9. Prepare user guidance documents, briefings and process mapping to support the implementation of improvements and process change, ensuring that the benefits of the change activities are identified, measured and owned. 10. Create highlight reports for … innovation in others. Identify and influence different approaches to working practices. Demonstrate a range of effective communication and presentation skills including drafting reports Focus on customer service and continuous Improvement Change management techniques IT skills for full use of management information Drive and manage significant change to agreed quality standards Excellent time management skills Innovative and forward thinking Desirable More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Facilitate Change Approval Transition to Project Management Project Manager Workload Reporting Pipeline Project Coordination Risk Coordination and Escalation Project Manager Support Outcome Review and QA Integration Documentation and Reporting ProcessImprovement Skills & Experience Demonstrated experience in change management within a software delivery or IT environment. Experience coordinating projects and working within a PMO setting. Experience using Microsoft DevOps More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Facilitate Change Approval Transition to Project Management Project Manager Workload Reporting Pipeline Project Coordination Risk Coordination and Escalation Project Manager Support Outcome Review and QA Integration Documentation and Reporting ProcessImprovement Skills & Experience Demonstrated experience in change management within a software delivery or IT environment. Experience coordinating projects and working within a PMO setting. Change Management Knowledge Analytical More ❯