Field Service Engineer UK & Ireland (m/f/d)
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
SIG Group
efficiencies or highest while maintaining a high level of customer satisfaction Analyze, troubleshoot and resolve both mechanical and automation malfunctions and breakdowns Conduct systematic root cause analysis of problems to ensure permanent resolution and/or escalate with a detailed problem description and documentation when root cause is not identified Handle claims and provide technical support and guidance to escalated claims per the claims process and through the quality department, including root cause analysis. Install rebuilding kits according to procedures and reinstate equipment into production environment with a high level of customer more »
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