9 of 9 Remote/Hybrid Service Design Jobs in Tyne and Wear

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention … advisory, assurance, and risk assessment services through a small specialist SO team. The role ensures HMRC projects, programmes and live services understand relevant fraud design requirements and proactively embed them into service design, delivery, and operational practice from the outset. Through the FPC Service Clinic, Guardrails ...

deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at Version 1 work across the full-service lifecycle, from discovery through to live. You’ll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services ...

embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. ...

significant transformation programme focused on modernising services, improving operational efficiency and implementing new business systems across the organisation. Working closely with stakeholders across multiple service areas, you will be responsible for analysing current processes, identifying opportunities for improvement and designing future-state solutions that deliver measurable benefits. This role … change programme while helping shape efficient, user-focused services. Key Responsibilities Lead the analysis and documentation of existing business processes across a variety of service areas Facilitate workshops with stakeholders and end users to identify service gaps, challenges and opportunities Create current and future-state process maps ...

DWP. Digital with Purpose. We're looking for an experienced Security and Fraud Risk Manager to help shape public services that are secure by design, resilient to fraud and error, and trusted by the people who rely on them. DWP is the UK's largest government department. We help … payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

ongoing platform modernisation. *** Please note: This is a hybrid role requiring 3 days per week in our Newcastle office *** In this role you'll: Design, develop, and maintain robust backend services using Scala 2.13 and Play Framework in a Pekko-based environment. Build clean, testable, and maintainable code using … functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. Contribute ...

ongoing platform modernisation. *** Please note: This is a hybrid role requiring 3 days per week in our Newcastle office *** In this role you'll: Design, develop, and maintain robust backend services using Scala 2.13 and Play Framework in a Pekko-based environment. Build clean, testable, and maintainable code using … functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. Contribute ...