Junior Support Analyst
- Hiring Organisation
- Ronald James
- Location
- Tyneside, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
This is an exciting opportunity to join a company within the fintech space. They are looking for an Junior Support Analyst to support clients in using its platform and services. This role combines customer support with data analysis, offering the opportunity to work closely with product … through platform features and functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support documentation Support client onboarding and user setup Maintain accurate and high-quality client data Gather and communicate customer feedback to internal teams Maintain ...