Product Support - Specialist
- Hiring Organisation
- Sage
- Location
- City, Newcastle Upon Tyne, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Title Product Support - Specialist Job Description The Sage People Product Support - Specialist is an experienced member of the Customer Services team with advanced Payroll system knowledge, supporting Payroll processes including P11D. The role could also extend to Sage People HR knowledge in the future. This role … Train and coach colleagues on the systems and associated processes • Contribute to projects and large change initiatives to improve operational efficiency, quality and consistency. • Support the Community Administrator and Customer Success in Customer Service-related queries, actions and escalations. • Participate and collaborate on internal and customer knowledge sharing ...