20 of 20 User-Centered Design (UCD) Jobs in Tyne and Wear

Lead Product Designer (Growth) to drive user acquisition, engagement, and retention through exceptional product experiences. With 5+ years of B2C mobile design expertise, you'll blend deep user empathy with data-driven optimization to scale our impact. As a key member of the Product … teams to identify opportunities, run experiments, and deliver meaningful improvements that help more people benefit from our product. You'll lead the entire design process, from discovery and ideation to solution design, user research, high-fidelity execution, and Design System management. Balancing … metrics Growth-driven mindset with hands-on experience in at least two areas among conversion, onboarding, activation, or retention Strong portfolio demonstrating user-centered design process and measurable outcomes Strong experience in A/B testing and data-informed design optimization to More ❯

fellow researchers, fostering a strong community that drives high-quality user research across the Department. By championing user-centred design, you will ensure services are built with accessibility and inclusivity in mind. Using both qualitative and quantitative research methods, you'll work within agile More ❯

fellow researchers, fostering a strong community that drives high-quality user research across the Department. By championing user-centred design, you will ensure services are built with accessibility and inclusivity in mind. Using both qualitative and quantitative research methods, you'll work within agile More ❯

Job Title: User-Centred Design – Service Design Owner (Contract) Location: Remote (Client based in London) Contract Duration: 3 months (with strong potential for extension) Day Rate: £650/day (Outside IR35) We’re seeking a senior Service Design Owner with deep experience … in user-centred design and service ownership , ideally within a UK Government or public sector setting. This is a key leadership role—not only owning the delivery of critical services, but also mentoring and upskilling other Service Owners across the organisation. You’ll bring strategic oversight … strong design thinking, and service-wide accountability, helping ensure services are shaped around real user needs , aligned to policy goals, and deliver measurable value. Key Responsibilities: Service Ownership & Leadership: Act as the accountable owner for the end-to-end service experience – leading its design More ❯

budget of £55000 + full bens available. Primary skills and experience required: Must hold active SC Clearance Grounding in user-centred design, from concept to final delivery. Must possess proven experience working with Government Digital Service (GDS) service standards, using GDS design principles and … GDS prototyping toolkit Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision Studio, Axure etc - Figma is a must, the others are seen as more of a nice to have Ability to present designs and justify decisions youve made using an evidence-based … approach. Proven Stakeholder Management and Client Engagement experience Proven ability to create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes. Experienced in rapid paper and digital prototyping. Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and JavaScript. More ❯

software to meet Accessibility Standards. Responsibilities: Create clean, well-designed and efficient code. Contributing to peer reviews and providing constructive feedback. Collaborate with the UCD design team, Business Analyst, Performance Analyst and development and Quality Assurance Colleagues to develop a User Focussed and inclusive service. Adhere More ❯

government digital service Projects). Someone who has experience of the challenges and potential pitfalls on a project and can reduce risk. Good Product & UCD skillset, stakeholder management approach and user focus Experience working within government or public sector projects. Knowledge of digital transformation initiatives and citizen-facing More ❯

As an interaction/UX designer you will: -Create prototype, wireframes, mock-ups, workflows, user flows, site maps, and storyboards, interactive design, graphic design, information architecture -Proficient with tools such as Sketch, Invision Studio, Balsamiq, Axure, and GOV.UK Prototype Kit -Interpret evidence-based research … platforms, and services and incorporate into your work -Understand the usability issues of a diverse population, and develop ways of engaging those users -Design a consistent user experience across mobile devices and desktop platforms -Collaborating with user researchers and content designers to test, iterate … requirements -Work with Business Analysts on refining and updating designs aligned with business requirements -Liaise with development teams to clarify feasibility of a design and ensure the UX solution is correctly transitioned into development Skills we can’t do without: -Ability to iterate on designs rapidly and devise More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want … services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and … outcomes, working with product owners and policy colleagues to define the customer journey. Build an open and collaborative culture In DWP and the design community you share best practices, effective ways of working and create an open discussion. You help grow our capability and promote service design. Own More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want … services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and … outcomes, working with product owners and policy colleagues to define the customer journey. Build an open and collaborative culture In DWP and the design community you share best practices, effective ways of working and create an open discussion. You help grow our capability and promote service design. Own More ❯

making HMRC services and information simpler, clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and … and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services Job description Content designers work on … experience in designing content to meet user needs. At this level you will work collaboratively with other user-centred design professionals and business stakeholders to define what will be developed to meet users needs. You will produce clear and meaningful content based on user More ❯

making HMRC services and information simpler, clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and … and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services Job description Content designers work on … experience in designing content to meet user needs. At this level you will work collaboratively with other user-centred design professionals and business stakeholders to define what will be developed to meet users needs. You will produce clear and meaningful content based on user More ❯

relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face More ❯

relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face More ❯

relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face More ❯

relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face More ❯

and ready for development Ideal Candidate Profile A minimum of 2-5 years’ experience managing SaaS products: experience in user-centred design, including user research, user profile development, writing user stories and user experience design Experience More ❯

to achieve efficient delivery of quality outcomes. Lead on cross-cutting continuous improvement initiatives: Define, document and socialise improvements to software development standards, design patterns, methods and tools. Identify and manage programme level risks relating to software development. Review solution designs to ensure consistency, selection of appropriate technology … used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be … development teams across a set of services to achieve efficient delivery of quality outcomes. 3. Define, document and socialise NHSBSA software development standards, design patterns, methods and tools. Ensure they are applied effectively and are iterated to provide continuous improvement. 4. Review specifications and solution designs, to ensure More ❯

key player in supporting and enhancing their Salesforce ecosystem across Sales, Service, and Community Clouds. This hands-on role spans full lifecycle development—design, deployment, and support—while leveraging modern engineering practices like CI/CD and BDD. You’ll collaborate with cross-functional teams to deliver scalable … high-quality CRM solutions that support business-critical projects and continuous platform improvements. Key Responsibilities Design, develop, and deploy Salesforce enhancements (custom objects, workflows, Apex, Lightning components). Provide … ongoing support, maintenance, and optimization of the Salesforce platform. Participate in all phases of the SDLC, with a focus on testable and user-centered design. Ensure platform security, conduct internal audits, and maintain technical documentation. Contribute to planning, estimation, deployments, and continuous delivery efforts. Required Skills More ❯

leadership, architectural foresight, and hands-on development experience in applied AI- especially with generative models, conversational interfaces, and intelligent system design. Key Responsibilities: Design and lead the development of AI-powered systems from concept to deployment Set up infrastructure and tooling for scalable, secure, and efficient model development … engineering, model fine-tuning, and evaluation Coordinate across engineering, product, and design teams to ensure AI systems are reliable and user-centered Hire, mentor, and grow a team of AI engineers and researchers Stay current with developments in AI/ML and apply relevant … Azure), infrastructure-as-code, and containerization (Docker, Kubernetes) Experience leading teams or projects in a fast-paced product environment Understanding of user-centric design for AI interfaces and intelligent automation. What we offer: Regular performance-based compensation reviews 100% paid 20 business vacation days 100% paid More ❯