7 of 7 Remote 1st Line Support Jobs in the UK

engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer ...

role: 1st Line Support Engineer Location: Anglesey (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile … government, banking and defence sector customers. Due to continued growth, they're looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in the North of Wales. Key Responsibilities Providing first-line technical support ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk … plan Flexible and hybrid working What experience does the Support Analyst/Service Desk Analyst need? Some prior commercial experience in a 1st line Service Desk role or similar Ideally, some experience with an ITSM platform such as Freshservice, ServiceNow, Jira Service Management, etc. Basic ...

Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support … opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications ...

specialist law firm based in central London are looking to recruit an experienced 1st Line Support IT Technician for an initial 12 month fixed term contract. This position offers hybrid working 4 days per week in the office 1 day per week working from home. … successful IT Support Technician will assist the current internal IT team in providing first-line technical support and a range of IT operational tasks. You will work closely with the firms MSP and third-party vendors, supporting users, managing devices, and helping to optimise ...

client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating to any aspect … their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients’ premises where necessary. • Adhere to defined KPIs and meet the expected SLAs. • Consistently contribute to and update documentation. • On-board and off-board users. ...

Life on the team An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This … attend the customer site 5 days per week in Nottingham or Milton Keynes, remote working is not currently available Experience of working in a 1st/2nd line environment is preferred, but not vital Good customer service skills Can confidently take ownership of an incident then recommended ...