20 of 20 Remote/Hybrid 1st Line Support Jobs in the UK

1st/2nd Line Support Engineer - Hybrid (4 days office/1 day remote) Hattersley, Monday to Friday £30-33k We're looking for a 1st/2nd Line Support Engineer to join a well-established IT function supporting … where you'll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st/2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure ...

reassuring. What You'll Be Doing Acting as the first point of contact for IT support queries Managing and resolving first-line incidents and service requests Logging, categorising, and updating tickets accurately Keeping customers informed with clear and timely updates Escalating more complex issues with structured … Identifying recurring issues and helping improve service efficiency Working within defined SLAs and established processes What We're Looking For Essential: Experience in first line support (ideally within an MSP or IT services environment) Strong knowledge of Microsoft 365 (user admin and troubleshooting) Experience using ...

1st Line Support Technician (MSP) Chichester/Bognor Regis area (PO20) £24,000 - £30,000 + excellent training, certifications, hybrid working and genuine career progression Are you working within an MSP/IT support co. and now looking for the next step … Service Provider with an excellent reputation for customer service and a genuinely supportive team environment. Due to continued growth, they’re looking for a 1st Line Support Technician to join their busy Service Desk team. This is a fantastic opportunity for someone who has already ...

Advert (Permanent) 1st Line Support Engineer Location: Bristol – Hybrid working Salary: £28,000–£32,000 Benefits: Hybrid working, training and development, supportive IT team, career progression opportunities Our client, a growing and technology-driven organisation, is looking to hire a 1st Line … technical support issues, helping to ensure users receive a responsive and professional IT support experience. What you’ll do: Provide 1st line technical support across hardware, software and user accounts Log, manage and resolve IT support tickets within agreed ...

Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite … diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering ...

1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products … environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support ...

Role: 1st Line Support Engineer Location: Southampton (Hybrid) Salary: £25,000 £28,000 Cutting-Edge Finance Group | Modern Tech Stack | Hybrid Working | Clear Progression Path Were partnered with a fast-growing, tech-driven finance group based in Southampton , known for their innovative approach to data … automation, and digital infrastructure. Due to continued growth within their internal technology team, theyre now looking for a 1st Line Support Engineer to support their expanding IT environment. This is an excellent opportunity for someone early in their IT career who wants ...

1st Line Support Technician Location: Reading, England (Hybrid - Office based with 2 days' WFH after probation) Salary: £22,000 - £27,500 per annum Working Hours: 9am - 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed … medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role ...

1st Line Support Engineer (MSP) Up to £28K + Company Benefits Hybrid - Northampton As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will … requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you’ll swiftly handle incoming calls ...

First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time | Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer … development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate ...

1st Line Engineer (MSP) Northampton - Hybrid Salary up to £28K As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with … requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you’ll swiftly handle incoming calls ...

TRAINEE/1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £125 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science/Technology Graduates to start their careers in a 1st … Line IT Support role. This position is a Contract/Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding ...

1st Line IT Support Analyst 6-month contract | £24 per hour | Inside IR35 | Hybrid – Guildford We’re representing a well-run, technically credible organisation looking to bring in a solid 1st Line Support Analyst to keep the wheels turning ...

Description 1st Line IT Support Analyst 6-month contract | £24 per hour | Inside IR35 | Hybrid – Guildford We’re representing a well-run, technically credible organisation looking to bring in a solid 1st Line Support Analyst to keep the wheels turning ...

1st Line Software Support - Middlewich - Hybrid - £26k We are looking for a Permanent 1st Line Software Support Analyst to work for an industry leading software company. The position is 5 days p/w on site in Middlewich, paying … + benefits. You will: Provide product support to customers, this could range from payment issues for end users to password resets Comfortable with customer support/service Undergo training on a bespoke product Some understanding of software packages We are looking for applicants with: Customer facing ...

1st Line Software Support - Middlewich - Hybrid - £26k We are looking for a Permanent 1st Line Software Support Analyst to work for an industry leading software company. The position is 5 days p/w on site in Middlewich, paying … + benefits. You will: Provide product support to customers, this could range from payment issues for end users to password resets Comfortable with customer support click apply for full job details ...

Technical Support Advisor | Permanent | Uxbridge (Hybrid) | Up to £35,000 We’re working with a market-leading organisation within the automotive and telematics space, seeking a Technical Support Advisor to join their growing team. This … excellent opportunity to join a business with cutting-edge technology, strong industry partnerships, and a clear focus on employee development and wellbeing. Responsibilities Provide 1st line technical support to customers, resolving queries or escalating where required Manage inbound/outbound calls and case workloads ...

Description Technical Support Advisor | Permanent | Uxbridge (Hybrid) | Up to £35,000We’re working with a market-leading organisation within the automotive and telematics space, seeking a Technical Support Advisor to join their growing team. This … excellent opportunity to join a business with cutting-edge technology, strong industry partnerships, and a clear focus on employee development and wellbeing.Responsibilities Provide 1st line technical support to customers, resolving queries or escalating where required Manage inbound/outbound calls and case workloads in line ...

First Line Customer Support Location: North East, Bristol Salary: £27,000 per annum On Call Contract: Fulltime, Permanent Are you tech-savvy, people-focused and ready for a role that mixes hands-on customer support with occasional face-to-face training? We're looking … confident Customer Support Specialist to join a friendly, growing team in North East Bristol. You'll deliver expert support from the office/hybrid most of the time, with occasional travel to client sites to deliver system training. Why this role rocks: Hybrid working - minimum ...

Description First Line Customer SupportLocation: North East, BristolSalary: £27,000 per annum + On CallContract: Fulltime, Permanent Are you tech-savvy, people-focused and ready for a role that mixes hands-on customer support with occasional face-to-face training? We’re looking for a confident … Customer Support Specialist to join a friendly, growing team in North East Bristol. You’ll deliver expert support from the office/hybrid most of the time, with occasional travel to client sites to deliver system training.Why this role rocks: Hybrid working – minimum 3 days ...