7 of 7 Remote 1st Line Support Engineer Jobs in the UK

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day/Week in Office) Poole or Bedfordshire Are you a people person with a tech-savvy edge? Do you thrive in fast-paced environments and know how to keep your cool when things get busy? If you have a strong customer service mindset, a … Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and resolve incidents, problems, and service requests across a suite of Customer Engagement solutionsmaking a real difference every day. This is a More ❯

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk … environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or More ❯

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk … environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or More ❯

based in Bradford who are currently looking for a IT Support Engineer. This role is an important hire as the business are looking for someone with the 1st line support experience, take ownership of this area to a fully fledged service provided to internal and external customers. Responsibilities 1st line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Experience M365 Admin O365 IP Telephone systems Networks Mac More ❯

on their skill set. Good verbal and written communication skills are essential. All international colleagues speak English as a second language, so additional languages are not required. The support team are responsible for all aspects of the IT landscape within the organisation these include but not be limited to: User hardware - a combination of HP and Dell laptops … Meraki network hardware. WAN is a Virgin Media managed SDWAN using VERSA appliances for management. Printer fleet, colour MFP devices in all UK offices and arm's length support of printers in non-UK offices. Software support mainly Windows 11 and Microsoft 365 suite of services. Salesforce is a vital element within the business, a highly … Improvements to client access when working from home and for our international colleagues working from their offices Cyber security migration The Candidate We are looking for an experienced first line support engineer with relevant experience, just as importantly, a great can-do attitude twinned with the willingness to learn. The successful candidate will need More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops … servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on client site. This role may require your attendance on the client site(s) supporting customers accessing IT services. Helping customers solve technical issues with their computers (hardware and software) Liaising directly with end users to resolve any problems. Logging … technical support requests over the telephone, face to face or by email Using remote control tools and technologies to assist end users' as required Documenting systems and procedures as implemented for and on behalf of our customers THE CANDIDATE: Microsoft Exchange and Office 365 Server Hardware and Software Network solutions including local area networks, wide area networks and More ❯

devices, and cloud calling software, ensuring a seamless experience for end users. This role requires a strong understanding of Microsoft Windows OS and MS Office Products. Responsibilities Provide support for M365 related issues, including troubleshooting Outlook, mobile device setups, and SharePoint/OneDrive sync. Troubleshoot and set up Cisco Cloud Calling software such as Webex and Jabber, including … headset and voicemail configurations. Deploy and provide support for end user computing, including Microsoft Windows OS and MS Intune. Assist users with hardware setup, including laptops, docks, headsets, and other peripherals. Install additional software and drivers on endpoints and resolve any related issues. Provide detailed troubleshooting information for escalated issues across M365, Cisco Cloud Calling, and end user More ❯