Global Product Owner - IT Service Management
- Hiring Organisation
- Michael Page
- Location
- Altrincham, Greater Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum Bonus, Pension
performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. Client Details Our client is a global engineering and manufacturing organisation undergoing an exciting technology transformation. … outsourced service partners, holding them accountable for agreed service levels and performance targets. Drive service improvement initiatives through automation, self-service, knowledge management, and AI-enabled support capabilities. Define and maintain service standards, escalation models, SLAs, and operational governance frameworks. Own the global Level 1 & Level 2 IT support service ...