learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team More ❯
operations, or service analytics Bachelors degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical and More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join More ❯
london, south east england, united kingdom Hybrid / WFH Options
La Fosse
or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
La Fosse
or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
La Fosse
or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical and More ❯
practices, particularly Problem, Incident, and Change Management. Excellent analytical and troubleshooting skills. Confident communicator with the ability to engage stakeholders at all levels. Experience using ITSM tools (e.g., ServiceNow, BMC Remedy, Cherwell, TOPdesk etc.). Calm under pressure and able to manage multiple priorities. Strong documentation and reporting skills. A continuous improvement mindset with a passion for service excellence. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Hunter Bond
is a newly created role in a greenfield department. A brilliant opportunity The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from More ❯
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
delivery team. Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.) , integration tools , and service automation technologies . Share market insights and customer feedback with internal teams to shape go-to-market and product strategies. More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
delivery team. Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.) , integration tools , and service automation technologies . Share market insights and customer feedback with internal teams to shape go-to-market and product strategies. More ❯
South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
security and access procedures are followed, this includes maintenance of related logs and records. Additional Responsibilities Preference will be given to flexible candidates who can provide support for the BMC Control-M scheduling environment, the job execution environment and the production output environments: Regularly review the OPS procedures and instructions to ensure they are relevant, up to date and More ❯
CF10, Butetown Community, Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
security and access procedures are followed, this includes maintenance of related logs and records. Additional Responsibilities Preference will be given to flexible candidates who can provide support for the BMC Control-M scheduling environment, the job execution environment and the production output environments: Regularly review the OPS procedures and instructions to ensure they are relevant, up to date and More ❯
JCL, REXX, CLIST, and SMP/E Hands-on experience with RACF administration Demonstrable ability to manage and troubleshoot enterprise Mainframe environments Experience with ISV tools such as Broadcom, BMC, or equivalent (desirable) This is an urgent contract, please apply immediately if you are interested. More ❯
newport, wales, united kingdom Hybrid / WFH Options
Anson McCade
national infrastructure and citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMC … ll collaborate with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Anson McCade
national infrastructure and citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMC … ll collaborate with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Anson McCade
national infrastructure and citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMC … ll collaborate with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Anson McCade
national infrastructure and citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMC … ll collaborate with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business processes. Develop documentation … including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Hamilton Barnes
We are seeking an experienced CNI Monitoring SME to provide deep technical expertise on enterprise monitoring solutions such as BMC, BHOM, and TSOM. The successful candidate will play a key role in upgrading existing monitoring capabilities and onboarding new strategic services. This role requires hands-on experience in configuring, managing, and supporting monitoring infrastructure, troubleshooting complex issues, and ensuring … high service availability within a hybrid working environment. Key Responsibilities: Act as the primary point of expertise for enterprise monitoring solutions. Configure, maintain, and administer BMC monitoring tools and related integrations. Monitor, analyze, and troubleshoot alerts and events generated by BMC systems to ensure optimal performance. Develop and manage service models to understand dependencies and the health of … and security requirements through proactive monitoring practices. Collaborate with application and infrastructure teams to manage technical deliverables and change What You Will Ideally Bring: SC Clearance Proven experience with BMC/BHOM/TSOM monitoring tools (advantageous but not essential). Strong understanding of monitoring tools, operating systems, and network security concepts. Knowledge of network protocols, security principles, and More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Project Recruit
days per week This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Key Responsibilities Provide expert technical knowledge on monitoring solutions, including BMC, BHOM, and TSOM Oversee IT infrastructure monitoring, troubleshoot issues, and ensure optimal performance and availability of services Key duties include configuring and managing BMC monitoring tools, analysing system alerts … frameworks, and supporting incident and problem management processes within the monitoring environment Serve as the primary point of contact for expertise in monitoring solutions Set up, configure, and maintain BMC monitoring systems and related integrations Continuously monitor, assess, and resolve issues based on alerts and events generated by BMC tools Service Model Development: Design and manage service models … monitored systems Continuous Improvement: Identify opportunities to improve monitoring capabilities and streamline IT operations Prepare for and ensure completion of all required audits Key Requirements Essential Skills: Familiarity with BMC, BHOM, and TSOM monitoring tools is beneficial but not mandatory Able to work as part of a team to manage technical deliverables and change management; engaging with Application and More ❯
West London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
toolsets, automation technologies and patch management processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve … Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling, middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patch management, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality More ❯