1 to 25 of 29 Remote Customer Analytics Jobs in the UK

Our Role The Analytics Manager will be responsible for ensuring all customer, marketing, and wider business customer-level analytics are scoped well, delivered accurately, on time, and to brief. Reporting into the Head of Insight & Analytics, they will be responsible for managing, motivating, and supporting the customer analytics team (currently 3, will be … the business. They will also need to work closely with marketing channel owners and business stakeholders across Retail, Property, Merchandising, Product, Digital, and Marketing to advise where data and analytics can help drive ongoing strategy, improve our propositions, and deliver more efficient marketing. The Analytics Manager is expected to be comfortable both being hands-on in DataBricks and … Power BI, executing analytics and helping build reporting, as well as communicating with the wider business to scope the right approaches to answering business questions, as well as cascading findings and recommendations. What youll be doing Be custodian of the Customer Data Platform (CDP) and manage data integrity of the data models, which are compiled to support Power More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure  Guide the design and optimisation of new data infrastructure  Oversee implementation of new system(s) and guide team members on usage  Maintain the database and make recommendations on best … practice Analytics Strategy  Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives  Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming  Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting  Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure  Guide the design and optimisation of new data infrastructure  Oversee implementation of new system(s) and guide team members on usage  Maintain the database and make recommendations on best … practice Analytics Strategy  Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives  Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming  Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting  Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

Senior Customer Analyst - Contract Day Rate: Up to £570/day (INSIDE IR35) Length: 3 months Location: Hybrid - 2 days onsite (UK) Start: ASAP The Opportunity A leading global Online Retailer is seeking a Senior Customer Analyst to drive customer retention and loyalty through insight-led recommendations. This role sits within a high-performing customer analytics function and will directly influence strategy and commercial outcomes. Key Responsibilities Deliver data-driven insights to improve customer loyalty and retention Analyse customer behaviours and churn drivers to identify growth opportunities Support strategic projects across loyalty proposition development and customer growth initiatives Present insights clearly to senior stakeholders to influence decision-making Automate analytical workflows and … build scalable solutions Essential Skills Advanced SQL (technical test included) Loyalty Experience is a must here Analytical storytelling - ability to translate data into commercial impact Experience in productionising analytics or code automation Desirable Dashboarding (Looker or Tableau) Python, cloud platforms Experience in e-commerce, telecoms, or loyalty-driven environments Profile Commercially minded problem solver Strong communicator with stakeholder influence More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role Purpose As a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact. - Use behavioural data and audience insights to drive personalised engagement. - Ensure the model: Utilises a 360° customer view (UCP). Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience - Proven experience … in CRM, Martech, or Customer Analytics roles. - Strong understanding of customer journey orchestration and segmentation. - Experience with decisioning engines, personalisation models, and data platforms. - Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies. - Analytical mindset with the ability to interpret data and drive actionable insights. - Excellent stakeholder management and communication skills. If you're interested More ❯

status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯

Job Title: Customer Insights Manager Location: Shoreditch (Hybrid – 2 days per week onsite) Duration: 12 months contract initially Max. Budget: £46k per annum + paid holidays + pension or £240 per day Inside IR35 What you’ll do: The Customer Insights Manager will have responsibility for customer research within the EMEA Digital Media Marketing organisation, with focus … on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: - Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives in partnership with internal stakeholders and external agencies Analyse and report result in a compelling manner to share and present to various internal … stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project What you’ll need to succeed: A More ❯

operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customer analytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯