1 to 25 of 44 Remote/Hybrid Customer Segmentation Jobs in the UK

Line Manages: Customer Success Leads, CSMs, Tech touch CSM and Migrations CAE Works with: Client Team, Sales Team, wider Artlogic team Location: London Term: Interim (15 months) About us Artlogic is a leading technology platform for the art world. Founded in 1989, Artlogic empowers over 6,000 galleries, dealers … shaping the future of how art is bought, sold, and managed, both online and in person. About the role Leading a newly formed Customer Success team (High, Medium, Low and Tech Touch Customer Success, alongside Migrations and two Team Leads) you will provide clarity, consistency and direction during ...

optimisation of our broadcast and automated CRM activity, working closely with the Senior CRM & Omnichannel Clienteling Manager to bring the wider CRM and customer retention strategy to life. You will play a key role in ensuring CRM activity is delivered accurately, efficiently and in line with the wider marketing … commercial calendar. You will also support customer segmentation, lifecycle activity, retention initiatives and CRM reporting, helping the business better understand and engage its customers across digital and retail touchpoints. You will be a key champion of the customer within the business, helping ensure CRM activity is relevant ...

scale the programs, systems, and playbooks that help n8n retain, grow, and delight our most strategic enterprise customers, while working with the scaled Customer Success team to ensure a cohesive customer journey across segments.To make that happen, you’ll turn customer insights and company goals into repeatable … programs that enable our Customer Success team to operate effectively at scale:BUILD AND SCALE CUSTOMER SUCCESS PROGRAMSDesign and continuously improve strategic programs across onboarding, adoption, QBRs, renewals, executive escalations, and other critical moments in the customer journey.Develop customer segmentation strategies and codify the engagement ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

stores alongside our e‐commerce presence, we are seeking a Senior CRM & Omnichannel Clienteling Manager to build, lead, and scale a best‐in‐class customer strategy across all touchpoints. This role sits at the intersection of data, marketing, technology, and retail experience. You will own and lead the global … clienteling vision: driving customer lifetime value, personalisation, and seamless journeys online and in‐store, while preserving the brand’s luxury DNA. Job requirements 8-10+ years of experience in CRM, lifecycle marketing, or clienteling within fast‐paced, high‐growth environments. Strong background in omnichannel CRM, campaign management ...

keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that can genuinely influence what we do next. You might be exploring why certain customers visit more … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

+ Benefits Full-time, Permanent We are recruiting an experienced Lead Data Engineer to take ownership of the development of a business-wide Single Customer View (SCV) and help shape the organisation’s wider data architecture. This is a high-impact role for someone who enjoys solving complex data … problems and wants to see their work directly influence customer experience, marketing, commercial strategy and business decision-making. You will bring together customer and audience data from multiple platforms to create a single, trusted and actionable view of customers and prospects. Key responsibilities will include: Designing and developing ...

impact within a growing data function The Role You’ll be responsible for turning complex data into meaningful business insight, helping stakeholders better understand customer behaviour, campaign performance and commercial opportunities. This is a highly analytical role suited to someone who enjoys solving ambiguous business problems, carrying out deep … dive investigations and delivering actionable recommendations. Key responsibilities include: Analysing customer, marketing and commercial performance data Supporting customer retention and engagement initiatives Developing customer segmentation and behavioural insights Identifying opportunities to improve ROI and customer lifetime value Delivering stakeholder-focused analysis and recommendations Investigating trends ...

responsibilities will include: Assist in collecting, processing, and analysing marketing datasets to support data-driven decision‐making for client engagements, including campaign performance analysis, customer segmentation, and attribution modelling. Support the development and optimisation of agentic AI workflows for marketing use cases, including personalised content generation, audience segmentation … dashboards that track the impact of marketing investments, AI initiatives, and data-driven campaigns. Stay informed about emerging trends in agentic AI, marketing analytics, customer data platforms (CDPs), and data engineering, contributing to internal knowledge sharing and our community of practice. Connect to your skills and professional experience ...

responsibilities will include: Assist in collecting, processing, and analysing marketing datasets to support data-driven decision‐making for client engagements, including campaign performance analysis, customer segmentation, and attribution modelling. Support the development and optimisation of agentic AI workflows for marketing use cases, including personalised content generation, audience segmentation … dashboards that track the impact of marketing investments, AI initiatives, and data-driven campaigns. Stay informed about emerging trends in agentic AI, marketing analytics, customer data platforms (CDPs), and data engineering, contributing to internal knowledge sharing and our community of practice. Connect to your skills and professional experience ...

birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe're hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will be responsible forstrategic … planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base. Key responsibilities: Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have: A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership and drive ...

Role As Head of Marketing Analytics, you will take ownership of the marketing analytics and intelligence capability, using data to drive outbound campaigns, customer targeting and commercial performance. Reporting directly into the Marketing Director, you will lead a team of four across campaign effectiveness, campaign analytics, data analytics … looking to significantly enhance the data and analytics capability supporting these campaigns. You will be responsible for turning a complex and growing customer database into actionable insight: identifying the right customers and prospects to target, understanding their behaviour and value, and using this intelligence to drive acquisition, cross-sell ...

Customer & Marketing Data Analyst Birmingham Hybrid Working Permanent Up to £50,000 + 20% bonus The Opportunity We're recruiting a Customer & Marketing Data Analyst to join an established organisation and turn large volumes of customer and marketing data into actionable commercial insight. Working closely with Digital … Marketing, customer and commercial teams, you'll use SQL and BI tools to understand customer behaviour, evaluate marketing activity and identify opportunities to improve targeting, engagement and performance. This isn't just a reporting role. You'll investigate what's happening within the data, understand ...

Software Strategic Debt Manager (SDM) platform, supporting migration from Tallyman GRS to SDM. The role involves designing and maintaining workflow configurations, business rules, customer segmentation, and treatment strategies to ensure effective debt management and collections operations. The successful candidate will work closely with business and technology stakeholders … financial services industry.* Experience working with Tallyman GRS or other enterprise collections and recoveries platforms.* Solid knowledge of workflow configuration, business rules engines, customer segmentation, and treatment strategy management.* Experience designing, implementing, and optimizing collections and recovery strategies to improve operational performance.* Proven ability to support collections platform ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead ...

Remote (UK) | £90,000 - £110,000 + Bonus A high-impact leadership opportunity to shape how a growing B2B business uses data to drive customer acquisition, retention, and commercial growth. You'll lead the analytics function, develop a team, and provide the insights that influence marketing and business strategy. … established, multi-service organisation operating across several commercial sectors. Following significant growth and expansion, they are investing heavily in data and analytics to improve customer targeting, campaign performance, and decision-making across the business. The Role Lead and develop a team of analysts Define the marketing analytics and customer ...

join their marketing team on an 8-month fixed-term contract. This is an exciting opportunity to play a key role in enhancing customer engagement, optimising marketing automation, and driving impactful lifecycle marketing campaigns across a diverse customer base.With a strong focus on innovation and customer experience … data, and campaign execution. Your new role As CRM Marketing Specialist, you will take ownership of CRM and lifecycle marketing initiatives, helping to maximise customer engagement and improve marketing performance through Salesforce Marketing Cloud.This is a highly visible role where you will influence stakeholders, manage multiple projects ...

contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed … sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Amazon Connect Solutions Consultant . We look for people with the right cultural fit having what ...

connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. Help leading brands make smarter, data-driven marketing decisions using Morrisons … customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning by uncovering customer trends, behaviours, and opportunities. Showcase the value of Morrisons Media ...

connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. Help leading brands make smarter, data-driven marketing decisions using Morrisons … customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning by uncovering customer trends, behaviours, and opportunities. Showcase the value of Morrisons Media ...

subscription products and user lifecycle. In this role, you will dive deep into subscriber behavior and churn patterns, develop models to project customer lifetime value, and help drive strategies to improve retention. You’ll work closely with our Growth, Product, and Editorial teams to ensure data-driven decision-making … action. Requirements What You Have You have 5+ years of experience in data analysis or data science, with a focus on user lifecycle, customer analytics, or subscription metrics. You bring advanced SQL skills and are comfortable querying and manipulating large datasets in a cloud data warehouse environment. You have ...

decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role Working in the Analytics team, the Customer Insight Manager provides delivery of commercial value through the usage of analytical methods to deliver actionable insight. The aim is to understand, test, predict … customer & marketing profitability and its associated levers. They also contribute to the development of the business through: exploitation of customer knowledge & insight statistic survey of our portfolios implementation of decision support tools Assuring visibility of customer insight within BNP Paribas Personal Finance and Strategic retail partners. ...