Head of Enterprise Service Platforms & Transformation
- Location
- Greater London, England, United Kingdom
agile, performance-focused culture. Role Summary The Head of Enterprise Service Platforms & Transformation is defining and delivering the enterprise service management and intelligent operations strategy, enabling a modern, automated, data-driven and user-centric service experience across the organisation. This leader will drive enterprise service transformation by bringing … together people, process, data and technology to simplify cross-functional user journeys, improve operational resilience, increase automation, strengthen service intelligence and maximise the value of strategic technology investments. Key responsibilities Enterprise Service Platform & Product Ownership Act as the enterprise product owner for ServiceNow, accountable for strategy, roadmap, investment ...