2 of 2 Remote Defect Tracking Jobs in the UK

custom workflows, integrations, and critical business processes within the ServiceNow instance. Develop, maintain, and execute automated test scripts primarily using the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and … providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. Provide regular and clear status updates on test progress, defect trends, and overall quality metrics to the project team and stakeholders. Contribute to the continuous improvement of testing processes, methodologies, and the test automation framework. Technical Expertise 2+ … of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking tools (e.g., JIRA, Confluence, TestRail, HP ALM ). Familiarity with test automation tools beyond ATF (e.g., Selenium, Cypress) for cross-platform or integration testing is a plus. More ❯

to implement these scenarios Write documentation for automated processes including test plans, test procedures, and test cases, Build/Maintain test automation frameworks, Log and document bugs in the tracking system, Set up Continuous Integration Solid experience in establishing and maintaining controls for risk and quality Defect tracking and reporting tools, Risk Analysis and Static Techniques, Test … covered in the test plan. Analyze test results and debug errors. Report and track defects and work with the development team to resolve them. Note: required to own the defect until it has been resolved. Work with the QA team to continuously improve the automation framework and testing process. Participate in Agile/Scrum ceremonies such as stand-ups More ❯