2 of 2 Remote/Hybrid Demand Management Jobs in the UK

role ensures network reliability, security, compliance, and alignment with wider business and digital transformation objectives. You will establish governance frameworks, performance standards, and vendor management structures that enable high-performing, secure, and cost-efficient network operations across the organisation. Key Responsibilities Governance & Framework Develop and maintain the Network Service … policies. Define network policies, standards, SLAs, KPIs, and reporting mechanisms. Chair service review boards and governance forums to drive accountability and transparency. Service Performance Management Monitor and report on service performance, SLA compliance, and incident trends. Drive continual service improvement initiatives to enhance availability and end-user experience. Oversee ...

delivering the platform strategy while ensuring it supports business growth across the organisation. This is a senior role with responsibility for strategy, governance, financial management (P&L), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE) . Key Responsibilities: Own and define … govern third-party vendors and implementation partners Oversee ServiceNow implementations, upgrades, and ongoing platform evolution Define platform operating model, intake processes, prioritisation, and demand management Ensure platform stability, scalability, security, and compliance Engage senior stakeholders across the business to align ServiceNow capabilities with strategic objectives Measure and report ...