Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with … the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and foster collaboration. System Design: Provide expert-level solutions to complex problems, often involving systemic changes that span multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and … iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service DesignThinking and DesignThinking practices. Strong background in System Designs and the ability to influence technical and strategic roadmaps. Proven ability to manage team decisions, mentor colleagues, and act as a Subject Matter Expert. Contract Details More ❯
banking. You'll lead research that uncovers insights and drives product innovation, collaborating with talented teams to make a real impact. At JPMorgan Chase, your work will influence the design of products used by millions worldwide. We support your growth and empower you to shape the future of financial services. Join us and be part of a team that … values your perspective and creativity. As a Vice President - Experience Research in the Global Banking Design team, you will shape user experiences across our products and services. You will develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our clients and users. Your work will inform effective product and service designs across … implement improvements to research processes and operations Mentor and guide junior researchers and designers, fostering continuous learning Required Qualifications, Capabilities, and Skills Bachelor's degree or higher in Interaction Design, UX Design, Service Design, Visual Design, Human Computer Interaction, or related fields Demonstrated knowledge of quantitative and qualitative research methods Experience designing and executing complex research More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Version 1
foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across GDS projects for Version 1’s customers in the public sector. You will be experienced … in working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design standards and communicate your design decisions effectively. You'll … and offline channels provided by different parts of the customer's internal infrastructure. You will need to be eligible for SC clearance to be considered for this role Qualifications Designthinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. More ❯
City, London, United Kingdom Hybrid/Remote Options
GlobalData UK Ltd
and develop actions plans to resolve those issues, liaising with key stakeholders - Performing routine system upkeep for the HR Systems e.g, data integrity, data uploads, data cleanse and workflow design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change … also experience of integrating 3rd party systems to the main HRMS - Strong analytical capabilities and a willingness and ability to quickly learn new tools, systems and software - Strong systems thinking, designthinking and process thinking skills Excellent IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key More ❯
London, United Kingdom, Blackfriars Hybrid/Remote Options
GlobalData UK Ltd
and develop actions plans to resolve those issues, liaising with key stakeholders - Performing routine system upkeep for the HR Systems e.g, data integrity, data uploads, data cleanse and workflow design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change … also experience of integrating 3rd party systems to the main HRMS - Strong analytical capabilities and a willingness and ability to quickly learn new tools, systems and software - Strong systems thinking, designthinking and process thinking skills Excellent IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key More ❯
London, England, United Kingdom Hybrid/Remote Options
Version 1
by GPTW Best Workplace for Wellbeing in the UK by GPTW Job Description We're looking for a strategic, systems-minded Service Designer & Change Lead to join our growing design capability. You'll work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs, whilst leading organisational … You'll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. Crucially, you'll also design and implement change strategies that ensure new services and ways of working are successfully adopted and embedded within organisations. You'll collaborate closely with content designers, interaction designers, product … AI, or redesigning organisational structures using progressive approaches inspired by frameworks like sociocracy and Brave New Work's OS Canvas. Qualifications We're particularly interested in people who: Service Design Expertise Can simplify complexity—cutting through noise to make services usable, scalable, and understandable for teams and users Are comfortable working in ambiguity and helping teams find direction Can More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Precise Placements
impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation and adoption of the firm’s AI and legal technology strategies within practice areas. Facilitate designthinking sessions, process mapping, pilots, and workflow redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and … or legal tech provider). Proven experience delivering legal technology or innovation initiatives at scale. Strong understanding of legal matter lifecycles and lawyer workflows. Experience in business analysis, solution design, consulting, or similar client-facing roles. Skilled in eliciting and documenting business requirements. Technical Skills Required: Proficiency in Microsoft Office. Working knowledge of Lean/Six Sigma or other … process improvement methodologies. Understanding of project management approaches (Agile/Scrum, Waterfall). Preferred: Strong designthinking capabilities. Working proficiency in French or German. Performance & Leadership Attributes Exceptional communicator with ability to distil complex technical concepts. Customer-focused, solutions-oriented, and highly collaborative. Adept at managing multiple projects under pressure. Organised, detail-oriented, and proactive. Demonstrated leadership and More ❯
Wiltshire, South West, United Kingdom Hybrid/Remote Options
ADLIB Recruitment
Were hiring a Product Designer on behalf of a creative technology studio thats passionate about crafting digital experiences that matter. Youll be joining a team that blends designthinking with technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to … shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys … and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and hands-on. Youll be involved in everything from user research and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. More ❯
london, south east england, united kingdom Hybrid/Remote Options
PERSUIT
PERSUIT is a fast-growing legal tech scale-up transforming how legal teams engage with outside counsel. We believe great design is at the heart of building elegant, impactful, and efficient user experiences, and we're looking for a talented Product Designer to join our growing design team. In this role, you will: You'll join a passionate … design team dedicated to shaping a platform that drives real impact for some of the world's leading in-house legal teams. As a Product Designer in the Spend Management at PERSUIT, you will: Work end-to-end across discovery, ideation, and delivery Collaborate closely with Product Managers and Engineers in a cross-functional squad to deliver impactful product … experiences and dev-ready design assets Drive innovation and early-stage discovery projects Facilitate design workshops, user research sessions, and validation activities Support our Design Ops practice by contributing to key initiatives and collaborating closely with the team Help maintain and evolve our design system Advocate for best-in-class designthinking across the More ❯
on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Adria Solutions
on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯
london, south east england, united kingdom Hybrid/Remote Options
Amplifi Capital
leading financial institutions, including Credit Suisse, UBS, NatWest, Capital One, and Barclays. The Role: Reporting to the Senior Growth Manager, you will be responsible for key customer experiences, research, design and execution, across multiple customer touchpoints from acquisition journey all the way through to servicing. You will create, champion, and drive our UX/UI approach contributing to the … and experiences using A/B testing, customer and desk research or developing new innovative experiences that further differentiate MCF/Reevo in the marketplace. Responsibilities: Lead UX & UI design for both existing products and new offerings (including lending & borrowing platforms), ensuring consistency and scalability across all touchpoints. Develop a deep understanding of customer needs through qualitative and quantitative … research, usability testing, and persona development, ensuring user-centric design decisions. Collaborate cross-functionally with product, engineering, and marketing teams to align design strategies with business goals and technical feasibility. Drive growth initiatives by designing and optimizing A/B tests, onboarding flows, and renewal journeys to improve conversion and retention. Translate data insights and behavioural analytics into More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Pontoon
advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to … and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to … the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability More ❯
We are a global digital business services organization with a mission to improve the way people and companies work. Forever. Our Consulting, Delivery and Learning teams design and deliver transformational digital products and experiences that add value to our clients' businesses and to their customers' lives. Every day, across the world, our teams are pioneering faster, better ways to … develop themselves and regularly give insightful, useful feedback to those around them. Fosters effective collaboration in Engagement teams. Ensures that the solution implemented delights the customer. Use the latest thinking from disciplines such as Agile, Lean, DesignThinking, and others to help the client build high-performing teams and make change happen. Develop strong relationships across the … development/program delivery environment. Understands how to implement the models that solve the challenges with Portfolio or Product Management and Agile Enablement, including the structure of work, organizational design, and skills and knowledge. Strong communication, facilitation and negotiation skills. Experience in Pre-Sales Experience in client relationship/client-facing roles, with strong team building, coaching and mentoring More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Capgemini
We are continuously scanning for opportunities to leverage emerging technologies to drive value for our clients. We aim to inspire our clients with the art of the possible, leveraging designthinking and horizon scanning techniques to identify truly innovative solutions. We ACCELERATE impact with products - We test ideas through rapid experimentation and proof of concept generation, and turn … clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lorien
Work includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues through user-centered methods. Familiarity of GDS, designthinking, UCD methodologies and principles, as well as social sciences Strong understanding of quantitative and qualitative research methods, conducted in person and remotely. Strong understanding of the diversity More ❯
chester, north west england, united kingdom Hybrid/Remote Options
The Investigo Group
Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through designthinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people … fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets. Join us at TIG, where More ❯
united kingdom, united kingdom Hybrid/Remote Options
Camunda
to-haves: Education: MBA or advanced degree in Business, Finance, or related field preferred. Business Process Analysis & Improvement: Experience optimizing business processes to improve effectiveness, using frameworks like BPMI, design thinking. Sales Acumen: Experience shaping deal strategy, supporting sales cycles and collaborating with GTM teams and partners. #LI-AL1 #LI-Remote #EMEA What We Have to Offer: Compensation We More ❯
milton keynes, south east england, united kingdom Hybrid/Remote Options
NHBC
plus 15% performance bonus Working location: Milton Keynes, Hybrid Employment type: Full time, Permanent Job Summary: We're looking for a Cloud Infrastructure Architect to design and guide the technology platforms that power NHBC. You'll ensure our cloud and infrastructure services are secure, scalable, and built for the future, helping NHBC achieve its transformation goals while staying compliant … Lead Architect, you'll set technical standards across infrastructure, cloud, identity, and cyber security. Working closely with Information Security, Engineering, DevOps, and Operations teams, you'll embed secure by designthinking and modern, automated infrastructure practices across the organisation. What you'll do Define and maintain NHBC's cloud, security, and infrastructure architecture and standards Design cloud … rationalisation Advise on security tooling, identity management, and threat mitigation Work with Information Security and Risk teams to meet regulatory and governance standards Contribute to cost optimised, sustainable cloud design Stay informed on emerging cloud, cyber, and infrastructure trends and recommend improvements What you'll bring Strong experience in cloud, infrastructure, and security architecture Proven success designing and governing More ❯
Join us and be part of something bigger. JOB PROFILE DESCRIPTIONAs a Palantir Solution Architect (Manager) in Kainos, you'll be responsible for a multi- skilled agile teams to design and deliver contemporary data solutions. You will be a quality orientated pragmatist, where you balance trade-offs to successfully deliver complex solutions. You will be viewed as an authority … robust, resilient, and maintainable data solutions• Working closely with customer architects to agree functional and non-functional designs. Advising, questioning, informing, and helping the customer in making sound solution design outcomes.• Working with your peers to develop policy and standards, share knowledge and mentor those around you• Managing and estimating timelines underpinning solution delivery• Owning technical solution design … applications including orchestration and operation• Broad knowledge of the full spectrum of data technologies (data ingestion, transformation, storage, presentation, consumption) being able to integrate these into successful solutions• Strategic designthinking experience, including problem conceptualisation, approach and roadmap definition, architecture realisation and risk management• Comfortable with traditional and contemporary data warehousing concepts• Experience of deploying data-processing platforms More ❯
Manchester Area, United Kingdom Hybrid/Remote Options
IRIS Software Group
and accessible for thousands of users every day. 🖋️ What You’ll Do 🎯 Lead on content strategy and quality across your product area — driving best practices in UX writing, content design, and accessibility. 🤝 Partner with design, product, and support teams to solve content challenges and improve the customer journey. 📈 Use research, analytics, and feedback to understand user needs and … and delivering content strategy in a SaaS or tech environment. 🧠 Experience managing people or projects, and leading on large-scale content initiatives. 📊 Skilled in data-driven, user-centred content design — familiar with tools like user journey mapping and ‘jobs to be done’. 🖋️ Strong UX writing skills with an ability to simplify complex, technical, or financial concepts. 💬 A collaborator … ll assess your experience and potential. 💬 Initial Conversation – A short call to learn more about you and share details about the role. 🧩 Portfolio Review – Showcase your work, approach, and design thinking. 👥 Final Interviews – Meet the team and explore how you can make an impact. If you need any adjustments or accommodations during the process, let us know — we’re More ❯