2 of 2 Remote Digital Business Analyst Jobs in the UK

Business Analyst – Digital/E-commerce – UK Law Firm Location: Ipswich (Hybrid working available) Employment type: Permanent We are working with a trusted client, a leading UK law firm, to appoint a talented Digital/E-commerce Business Analyst to join their dynamic IT & Projects team. In this role, you will take … ownership of digital transformation initiatives, applying your expertise in online platforms, user experience, and process optimisation. You’ll work closely with stakeholders across the business to understand needs, define requirements, map processes, and deliver innovative, user-friendly solutions that enhance efficiency, accessibility, and quality. **You will be required to work 1 day per week in Ipswich and … days out of your preferred location : Chelmsford, Norwich, Cambridge OR Ipswich* Key responsibilities Partner with stakeholders to gather, analyse, and document business and technical requirements Map and model complex business processes, identifying opportunities for improvement Drive delivery of system changes, integrations, and replacements across digital platforms Produce clear and detailed user stories, interface mappings, and technical More ❯

Job Title: Technical Business Analyst Rail Industry (Digital Ticketing) Location: Hybrid - UK Reports To: Project Manager or Programme Lead Contract Type: Contract We are seeking an experienced Technical Business Analyst with strong rail industry and digital ticketing expertise to bridge business needs and technical solutions. You will gather, analyse, and translate … ticketing platforms. Analyse and improve ticketing workflows such as contactless payments, mobile apps, barcode/QR codes, and smartcard technologies to enhance customer journeys and reduce revenue leakage. Translate business objectives into functional specifications, user stories, and acceptance criteria for ticketing solutions, scheduling systems, and related rail applications. Support the integration of ticketing systems with back-office, CRM, and … payment gateways using APIs and secure protocols. Lead workshops, sprint planning sessions, and requirements traceability to ensure digital ticketing initiatives align with business priorities. Prepare process models, data flows, and system interaction diagrams for ticketing and fare management platforms. Perform gap analyses between existing ticketing systems and target solutions, identifying opportunities for automation and customer experience improvements. More ❯