troubleshooting clusters Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
in a fast-paced environment. You will provide remote and onsite support and installations for customers ranging from SMEs to enterprises, working with technologies from major vendors such as Draytek, SonicWall, Fortinet, Watchguard, Meraki, Cisco, Unifi, Netgear, and HP Aruba. You'll help configure and troubleshoot network equipment, servers, and wireless systems, ensuring that customers receive exceptional service. This is … environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard, Meraki, Cisco, Unifi, Netgear, and HP Aruba. Additional Requirements : A full valid UK driving license (for field roles). Ability to be flexible, including adjusting working hours More ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
IT Support Apprentice Are you ready to launch your career in IT with a company that blends innovation, hands-on experience, and real social impact? At Ark Technology , they're more than just an IT provider they're a values More ❯
Employment Type: Advanced apprenticeships, Work From Home
Shevington Moor, England, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
IT Support Apprentice Are you ready to launch your career in IT with a company that blends innovation, hands-on experience, and real social impact? At Ark Technology , they're more than just an IT provider they're a values More ❯