2 of 2 Remote/Hybrid Genesys Jobs in the UK

Architecture Solution Architecture Omnichannel Engagement Platforms Customer Experience Transformation AI and Automation Technologies CRM Strategy and Transformation Architecture Governance & Design Authority Contact Centre Platforms (Genesys, NICE, Five9, AWS Connect or equivalent) Microsoft Teams Telephony & Integration Enterprise Integration and Service Architecture Cloud Contact Centre Design Technical Assurance and Architecture Review Boards ...

environments. Strong stakeholder management skills, with the ability to communicate architectural findings clearly to technical and non-technical stakeholders. Desirable Experience Genesys Cloud/Genesys Contact Centre integration and architecture experience. Financial services experience. Knowledge of consumer financial products, particularly pensions or debt management. Experience working within UK Government/… Technologies: Microsoft Dynamics 365 | Azure | CRM | Enterprise Architecture | Solution Architecture | MACH | Microservices | API-first | Headless | Omnichannel | B2B | B2C | Architecture Governance | ADRs | Technical Design Authority | Genesys NB: Candidates must be eligible for BPSS security clearance which will processed following successful interviews (5-7 days). Applications: To learn more about this ...