1 of 1 Remote Help Desk Support Engineer Jobs in the UK

Job Title: iManage Support Engineer (Tier 1 & Tier 2) – Remote (UK) Location: UK – Remote About the Role We are looking for entry-level iManage Support Engineers to join our remote UK-based team. You will provide … frontline support to users adopting the iManage Cloud platform, helping those who are new to the system navigate and resolve issues efficiently. As part of the general help desk, your primary focus will be assisting users who have little or no experience with iManage Cloud, guiding them through common tasks and troubleshooting user-related problems. This … to users accessing the iManage Cloud platform. Assist users unfamiliar with iManage Cloud by providing clear, patient guidance. Respond to user requests and issues via the general help desk. Perform basic troubleshooting and escalate complex issues appropriately. Support the smooth adoption and daily use of iManage Cloud. Maintain accurate records of support requests More ❯