25 of 25 ICT Support Jobs in the UK

Job summary ICT Support Technician, Band 4 (Fixed Term - 12 months) *Previous Applicants Need Not Apply* With digital a critical dependency in Healthcare, availability of our services is essential. At Birmingham and Solihull Mental Health NHS Foundation Trust the skills to develop, support and maintain our systems and services are done in house with the help of … a highly motivated group of technical specialists, support engineers and specialist application support staff. We are looking for an enthusiastic and highly motivated ICT Support Technician to join our team to provide effective technical support for the resolution of ICT support calls. This is a 12 month fixed term contract based at out … will also be required to travel to other sites. Main duties of the job The post includes the installation of end user hardware and software and the implementation of ICT systems. The role also requires the timely update of technical documentation and asset systems used within the team. Candidates will have excellent communication and organisational skills; you will be More ❯

Role: IT Support Engineer Salary: Up to £35,000 (DOE) Location: Leamington Spa (Onsite) Industry : Solicitors I have partnered with an expanding solicitor firm looking to expand their IT Team based in Leamington Spa. They are looking for a 2nd Line Support Engineer to work full onsite providing internal support to employees. Key Responsibilities: To act as … the first and second line of support to all staff To assist staff in their day-to-day operations, ensuring that required tools and services are available to them in order that they work effectively and efficiently To be responsible for resolving issues in an efficient and timely manner and escalating, including to third party providers, where appropriate To … Company's Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required To develop skills, expertise and understanding in any required areas that would improve delivery of support and management or administration of systems, software or services Resolve hardware issues with Desktops, Laptops, Peripherals and Printers to minimise disruption to end users Network administration/troubleshooting Communicating More ❯

Job summary A skilled professional to work in a busy customer focused and technically challenging environment within ICT Services. Responsible for supporting, maintaining and troubleshooting server infrastructure to ensure optimal performance, security, and reliabilityacross all systems. Experience of ICT support role encompassing some of the following:? VMWare/Patching/Server? Hardware/Server Storage/AD … up new servers and services in a variety of settings including business critical applications Main duties of the job The post holder will work as part of the Systems Support Team within ICT Services and will undertake the technical tasks required in providingcomprehensive systems support service to the Health Board, and other organisations. The post holder will … to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home More ❯

us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or … Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage … at any time should it be filled via the internal redeployment process Job Overview A skilled professional to work in a busy customer focused and technically challenging environment within ICT Services. Responsible for supporting, maintaining and troubleshooting server infrastructure to ensure optimal performance, security, and reliability across all systems. Experience of ICT support role encompassing some of More ❯

at Betsi Cadwaladr University Health Board? Are you passionate about improving patient care and outcomes through technology? If so, this opportunity is for you! We are seeking a Senior ICT Support Officer to support the Clinical Systems Portfolio. This full-time role offers a unique chance to work closely with clinical colleagues and alongside the offices of … driving innovation in healthcare delivery. This is an exciting opportunity to: Play a pivotal role in implementing, supporting, and optimising the clinical applications we have in BCU. Provide valuable support across the clinical systems portfolio, ensuring that technology meets the evolving needs of our clinical teams and patients. Provide Floor walking, training, and hands-on support will be … integral to your role as you assist clinical staff in using IT solutions effectively. This is an ideal role for individuals with an interest in ICT or healthcare, particularly those with patient care experience looking to expand their career into technology. Full training will be provided, making this an excellent opportunity for career development. Main duties of the job More ❯

Job Title: ICT Infrastructure Support Officer Location: Surrey (Hybrid - 2 to 3 days on-site per week) Contract Length: 6 months Day Rate: £32.77 per hour (Umbrella) IR35 Status: Inside IR35 Salt's Local Government team is working with a public sector organisation in Surrey that is undertaking a significant infrastructure and digital transformation programme. As part of … this, they're looking to bring in an experienced ICT Infrastructure Support Officer to provide high-quality 3rd-line support and play a key role in delivering several strategic IT initiatives. This is a hands-on role for someone who is confident across infrastructure, cloud platforms, and cyber resilience. You'll be embedded in a close-knit … ICT & Digital Services team supporting more than 450 users across a modernising technology estate. Key Responsibilities: Deliver 3rd-line technical support across Windows Server, Citrix, VMWare, and Microsoft 365 environments Support key infrastructure projects, including: Migration to Azure Cloud (including IaaS and SaaS components) EUC rollout of Windows 11 and Entra ID (Azure AD) Cybersecurity improvements and More ❯

We require an enthusiastic and approachable individual to join our ICT department on a permanent contract to provide technical, project, configuration and end user support throughout NHS Forth Valley. The role requires a high level of technical knowledge and understanding and the successful candidate will also be expected to work closely with the Support Team Lead and … eHealth team to deliver the eHealth strategy. You must have experience providing multi-level end user support in a Microsoft Windows environment while providing technical support to any local or national projects. Ability and willingness to travel throughout the area of service delivery is essential for this post. You will have a great customer service ethic, along with … and interpersonal skills. You will have a degree or equivalent in a computer related subject. Prince2 or ITIL foundation accreditation would be an advantage. For informal enquiries: David Macfarlane, ICT Support Team Leader on 01324 566546. The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check. Candidates should provide original and More ❯

a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we … to 1st April 2024 where applicable. Job overview This post is Fixed term/Secondment for 15 months to meet the needs of the service. The role of the ICT Desktop Support Technician is to provide second line support, both in person and remotely in both clinical and non-clinical settings. Main duties of the job Extensive … a team on a rota basis but be able to work independently and be comfortable planning your workload in an efficient manner. You will be working closely with other ICT teams such as Server Infrastructure and Voice & Data, in order to troubleshoot and resolve issues. Additionally, the post holder should have excellent interpersonal skills, as they will be required More ❯

Job summary This post is within the ICT Department that requires an enthusiastic and highly motivated individual who responds positively to new challenges. The ICT Support Officer will be responsible for delivering a high quality, professional service to a fast growing user base. Main duties of the job Key responsibilities to include: - Support, maintain and install … connectivity issues on the Local Area Network. - Respond to enquiries from staff and provide assistance, advice and remote troubleshooting of computer system problems as required as part of the ICT Service Desk service escalating issues when necessary. -Ensure all Client devices have up to date Anti Virus software and Operating System patches via appropriate Control Management software. The ability … delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent More ❯

Role: ICT Support Analyst Location: Gloucester (Hybrid 2 days per week on-site) Salary: £34,000 - £36,000 Are you an experienced ICT Support Analyst who thrives on solving complex problems, delivering excellent customer service, and making a meaningful impact on users' daily work? If you’re looking for a role where your technical skills and … key Records Management System (RMS), along with associated platforms like CAD and mobile solutions, systems that truly matter. What You'll Be Doing Providing 2nd/3rd line application support for the RMS and related platforms. Collaborating closely with end users, developers, and infrastructure teams to troubleshoot and resolve incidents. Investigating root causes, proposing both short-term fixes and … with stability, benefits, and career development on offer. A rare opportunity to work on systems that play a vital role in people’s lives, this isn’t your average support job. More ❯

We are working with the HSCNI to recruit an experienced and motivated ICT Support Technician. This role is essential in supporting the organisation's IT infrastructure and ensuring the delivery of efficient and secure ICT and Telephony services. The successful candidate will work closely with the IT Manager to implement strategic initiatives and provide frontline technical support across a wide range of systems and devices. Key Responsibilities Support the development and implementation of the organisation's IT strategy and related policies. Provide end-user support and perform complex fault diagnosis and resolution across all IT systems. Conduct routine maintenance and fault analysis for IT and Telephony services. Deliver primary frontline support for hardware … and software used in the organisation's Control Rooms. Maintain and develop Active Directory and email accounts. Support and manage the AVAYA VOIP telephone system and associated hardware. Configure and issue smartphones and tablets (e.g., iPhones, Blackberries), including backend support for BES12 and Airwatch portals. Participate in the IT on-call rota to provide out-of-hours support. More ❯

retention forms a cornerstone of any successful organisation, which is reflected in its dedication to training, personal development, and open two way communication. We are currently looking for a ICT Support Analyst to join us at our Head Office at Marsh Mills, Plymouth. The main purpose of a Vospers ICT Support Analyst is to deliver on … all related Company objectives by providing professional, positive ICT solutions throughout the company. Work closely with the Group ICT Solutions Manager to assist with the delivery of a responsive and reliable service to its customers. Responsibilities Support staff in the in the appropriate use of ICT within the business Provide technical support by way of … assisting with the resolution of ICT related problems Ensure workload and priorities are managed effectively using the department helpdesk tool Responsible for the general maintenance of ICT equipment throughout the organisation Assist with the deployment of computer related hardware throughout the organisation Recognise, report and action security related issues to ensure the organisation is continuously protected against ICT More ❯

to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for an ICT Desktop Support Engineer in the UK, who has several years of experience in a similar role, thrives in a fast-paced environment and wants to learn and grow … with the global Chapman Freeborn Airchartering team. Purpose of the Role To assist the Head of ICT and the ICT Support Supervisor in ensuring that an effective ICT service is provided globally by supporting all users and maintaining a healthy IT system. To propose and implement improvements to the ICT infrastructure in worldwide. Provide technical … support to all users of the company’s ICT system worldwide to address queries, resolve network, hardware system and/or software issues on-site, via phone, remote-session or email Keep documentation of all support activities in the Ticketing System and pro-actively pick, solve and close tickets in the system Working with end users to More ❯

3rd Line ICT Support Engineer Location: Derbyshire Fire & Rescue Service Headquarters (HQ), Ripley, Derbyshire Contract Type: Fixed Term to December 2026 Salary: Grade F £50,000* per annum *The salary includes a market supplement, base pay band Grade F (£36,124 - £40,476). Hours: 37 hours however you may occasionally need to work beyond normal office hours. … more to do. About the Role: Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? As a 3rd Line ICT Support Engineer, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and … cloud environments. Your work will help ensure our teams have the tools and support they need to keep people safe. You will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT More ❯

opportunity to gain hands-on experience while working towards a recognised qualification, all within a collaborative and cutting-edge environment. You’ll be learning from experienced professionals, helping to support and maintain our internal systems, and playing a key role in keeping our tech running smoothly. Role Building IT systems and configuring networks General IT cabling Troubleshooting, testing and … Cards, PC's, desk phone & mobile phones Create virtual machines that can then be logged onto and used when supporting Installing servers, firewalls and software Logging and resolving IT support calls Working on ticketing systems Logging and resolving IT support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customer … service actions and discussions Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out More ❯

ICT Support Manager Location: Watford, Hertfordshire Salary: £48,000 + Pension + Parking This is an excellent role for an ICT Support Manager who is seeking a new role with a very successful and exciting organisation. There will be plenty of opportunity for progression in this role. Some of your duties will include: Assisting with providing … support for users based on-site and at remote locations throughout the UK Managing busy helpdesk function and overseeing calls from users requiring IT support Solving problems at ‘first call’ where possible or co-ordinating engineering support for users Producing job sheets and allocating work to be completed to team of field-based engineers Providing support More ❯

Join our ICT team as an Apprentice Support Technician, providing first-line IT support to staff and students. Gain hands-on experience and training while developing strong technical and communication skills in a busy school environment. Role Answer the phone and respond as appropriate. Working within the IT helpdesk system. Answering first level technical questions. Assist with … audiovisual presentations. Installation and general maintenance of the school’s computer software and hardware. Resolution of problems within software or hardware where possible; where not possible, liaison with the ICT technicians or relevant agency to effect the repair. Maintenance of computer peripheral equipment within the school. Provision of support/training to teaching staff and pupils using ICT … training will be given in-house to enable you to learn all aspects relevant to the job. After completing this apprenticeship, you can progress to roles such as an ICT Technician or Senior ICT Technician. These roles offer increased responsibility, including managing systems, supporting larger networks, and leading IT projects. Apprenticeship Standard Information communications technician (level 3) Training More ❯

Desktop Support Engineer Apprentice - ICT L3 Apply From: 06/03/2025 Learning Provider Delivered by MIDDLESBROUGH COLLEGE Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Vacancy Description Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports … Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Key Details Vacancy Title Desktop Support Engineer Apprentice - ICT L3 Employer Description Canny Clever is a disruptor in the IT Retail … and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help More ❯

What do you want to search? Keyword Apprenticeship Type Location Desktop Support Engineer Apprentice - ICT L3 Apply From: 20/02/2025 Learning Provider Delivered by MIDDLESBROUGH COLLEGE Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Vacancy Description Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and … scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Key Details Vacancy Title Desktop Support Engineer Apprentice - ICT L3 Employer … Description Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide More ❯

MCS Group is seeking an ICT Systems and Support Administrator to join a values-driven, child-focused non-profit organisation headquartered in Belfast. This is an exciting opportunity to support a team that is making a tangible difference in the lives of young children, families, and communities across Northern Ireland. In this pivotal role, you will play … a key part in maintaining and enhancing the organisation's ICT infrastructure, supporting end-users, and ensuring IT systems are secure, efficient, and fit for purpose. Note: This is a full-time, 5-days onsite role based in Belfast. Why Join? * Competitive Salary: £25,000 - £30,000 (Depending on experience) * Flexible Hours: 37 hours per week with consideration for … to a mission that promotes healthy, respectful, and inclusive childhood development * Supportive Environment: Join a collaborative team committed to professional development, inclusion, and innovation Key Responsibilities: *Prioritise and resolve ICT support issues across the organisation *Install, configure, and maintain hardware, software, and mobile devices *Train end-users to maximise the value of IT systems and mobile apps *Deliver More ❯

for a hardworking and enthusiastic Information Communications Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT L3 Standard. Role Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and scheduling appointments Assist in the preparation … of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training takes place in Newcastle City Centre On the job training Level … Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack More ❯

for a hardworking and enthusiastic Information Communications Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT Level 3 Standard. Role Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and scheduling appointments Assist in the … preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training takes place in Newcastle City Centre On the job training … Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack More ❯

Join to apply for the ICT Application Support Manager role at VolkerWessels UK . VolkerWessels UK is a market-leading contracting group comprising five closely linked businesses. We provide innovative solutions for civil engineering and construction sectors, including rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting to the Head of Application Support, you will … oversee the support and maintenance of applications. Based in Hoddesdon, this role involves line management responsibilities and requires a flexible, adaptable individual committed to delivering excellent support for business-critical applications. About Our Role Improvements: Enhancing system resilience and supporting daily operational technology. Processes: Understanding and optimizing support processes to ensure effective service delivery. Leading sprint releases … thorough testing and business approval. Collaborating with product owners to develop strategies. Managing vendors to ensure service delivery. Meeting or exceeding service level agreements and metrics. Reviewing and improving support processes for efficiency and customer satisfaction. Engaging with stakeholders and maintaining strong relationships. Managing and coaching the support team, monitoring performance, and providing technical guidance and mentorship. About More ❯

integrated and innovative solutions for the civil engineering and construction sectors, specializing in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting to our Head of Application Support, this role oversees the support and maintenance of applications. Based in Hoddesdon, the role reports to the Head of Applications and includes line management responsibilities. The ideal candidate … will be flexible, adaptable, and committed to providing excellent support for critical business applications. About our role Improvements - Enhancing system resilience and supporting daily operational technologies. Processes - Understanding and optimizing support processes to ensure effective service delivery. Leading Sprint Releases & Upgrades with thorough testing and business approval. Collaborating with Product Owners to develop strategies. Managing vendor relationships to … ensure service quality. Ensuring support services meet or exceed agreed Service Levels. Regularly reviewing and improving support processes for efficiency and customer satisfaction. Stakeholder engagement and management - Building and maintaining strong relationships with key stakeholders. People management - Leading and mentoring the team, monitoring performance, and providing technical guidance. About you You should have demonstrable experience leading application portfolio More ❯

Do you love technology? Do you get satisfaction from fixing things and helping people out? If you’re looking for that next step and want to develop your skills then a career with us could be just what you’re More ❯