Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
Kinly’s Global Services
Role: IT Support Analyst Location: Sunbury (Kinly operates a hybrid working policy allowing for a mix of office and home working) Salary: £30,000 - £35,000 (Dependent on experience), plus company benefits Hours: Monday to Friday, 37.5 hours per week (09:00am – 17:30pm) – some flexibility Kinly is a leading integrator of audio-visual and unified communications solutions … integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. We now have a new opportunity for an intermediate-level IT Services Analyst to join our Global IT Service Desk, to provide support to our internal customers. Although this role is based locally, we support users across the … will be supporting our global business by means of face-to-face (desk side) support, via telephone (Webex/Microsoft Teams) and through our ITSM tool (ServiceNow). The IT Service Desk is a busy and energetic hive of activity and the central point of contact for IT queries for our staff globally. Key Responsibilities Primarily responsible for More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
NORR
Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. Design thinking is a cornerstone of our purpose as it has for more than 85 years. We push the boundaries of what is possible to support people and the planet. Reporting to the Manager, Information Technology UK, this role … requires that you are client-centric, collaborative, and able to work in a fast-paced and changing environment as our design and engineering staff react to Client requests. IT issues, requests, and assigned projects are required to be executed quickly, effectively, and with minimal business interruption. As the IT Systems and Support Analyst, you will be a … standardisation, and maintenance of “client side” information technology solutions. All technology tasks will be expected to meet (and/or exceed) Service Level Agreements (SLAs) Supports the entire UK IT environment Liaises with UK staff (primarily located in the Glasgow Office but supporting staff working remotely, Newcastle and Inverness) on their IT needs, including educating them on the More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Kurt Geiger | About Us We are an inclusive … creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One:For Love | For Diversity | For … Change | For Equality | For Kindness For Freedom | For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead the support and continuous improvement of enterprise applications across our organisation. This role is critical in ensuring the stability, performance and usability of systems that support business operations. The role is hands-on and More ❯
Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data More ❯
Brentford, England, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday … to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary Responsibilities • Full ownership of support tickets including … assigning and escalating where required • Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Administer the mobile phones and tablets estate using Intune • Improve More ❯
London, England, United Kingdom Hybrid / WFH Options
basebeyond
Join to apply for the IT Service Analyst (m/f) role at BaseBeyond GmbH 2 days ago Be among the first 25 applicants Join to apply for the IT Service Analyst (m/f) role at BaseBeyond GmbH Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing potential causes of issues. … On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas. IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings. Project Involvement: Actively participate in IT … potential causes of issues. On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas. IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings. Project Involvement: Actively More ❯
London, England, United Kingdom Hybrid / WFH Options
Lancashire Insurance Group
Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group 1 week ago Be among the first 25 applicants Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group Get AI-powered advice on this job and more exclusive features. Description The primary purpose of the role is … rapidly resolve technical issues as part of the group service desk supporting staff based in London, Bermuda, Australia and those working from home. Application Deadline: 31 July 2025 Department: IT Location: London Description The primary purpose of the role is to provide a service to the business and rapidly resolve technical issues as part of the group service desk … to Exchange/Office 365 Deploy application/system changes in accordance with the change management process Resolving all technical problems within the London office and liaising with Bermuda IT staff where appropriate, identifying solutions to technical and delivering these solutions Responsible for the documentation of details of all hardware/software that have been installed and removed so More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
The University of Edinburgh
Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Get AI-powered advice on this job and more exclusive features. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift … for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line support for a broad range … of IT services used in teaching, research and within University libraries. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
Valpak Limited
a profitable, sustainable, waste-free world . To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe . As Senior ITAnalyst, and working alongside the IT Support Analyst your primary role is to provide first-class end-user support to up to 400 staff and ensure … the smooth running of IT services to allow them to successfully carry out their roles efficiently. Required experience and skills The successful candidate will be ambitious and driven to progress their technology-based career . We will look for evidence of the following: Over 4 years IT support experience, possessing strong end-user technology knowledge and foundational knowledge … Qualifications Computer-related degree or equivalent, or relevant broader experience in a related field. What benefits will I receive? We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance , helping towards a healthier lifestyle , or saving money . We have a range of benefits to help support you, including: Hybrid working and flexi More ❯
Coleraine, Northern Ireland, United Kingdom Hybrid / WFH Options
Eakin Healthcare Group
Social network you want to login/join with: At Eakin Healthcare we put our patient at the heart of everything we do. Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what … would become the game-changing, eakin Cohesive seal. Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three … distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg. We’re good at what we do – come and join us! ABOUT THE ROLE The IT Support Analyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding IT service More ❯
Highbridge, England, United Kingdom Hybrid / WFH Options
Gap Personnel
gap personnel are currently recruiting for IT Support Analysts for their client, Yeo Valley. Fantastic opportunity for anyone looking to start a career in IT, especially if you've had a job working in IT support or if you have been recently studying IT. You will be part of an enthusiastic IT team of 18 employees … a great opportunity for anyone looking to work in a company that is passionate about the planet and expanding their experience in line with new technologies and digital approaches. It is permanent and based in Highbridge in brand new spacious offices, only half an hour from Bristol and just off of the M5 Jn 22. The role will have … plus there is a great staff canteen! Your responsibilities: Providing responsive, reactive and timely technical support to the business - being the first point of contact to the business for IT and Business System tickets. Applying and developing technical knowledge on issues relating to laptops, scanners, printers, tablets, networks and all other IT equipment in the Yeo Valley business. More ❯
York, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to … Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity with a market leading organisation, who are highly respected in their field, offers a hybrid working pattern, exceptional development opportunities, and the chance to play a … key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and respond to technical incidents and service requests Support More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity with a market leading organisation, who are … development opportunities, and the chance to play a key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and … respond to technical incidents and service requests Support users with Microsoft 365, Windows 10/11, and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line More ❯
London, England, United Kingdom Hybrid / WFH Options
Fruition Group
Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to GBP30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity with a market leading organisation, who are … development opportunities, and the chance to play a key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and … respond to technical incidents and service requests Support users with Microsoft 365, Windows 10/11, and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP … Days holiday + Bank Holidays + Birthday off and this Increases every year in the role Extra leave to focus on professional qualifications. And they will even pay for it! If this role sounds interesting get in contact with Nick Gandhi @ Altech Group More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
K3 Capital Group Plc
The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues and complete requests, ensuring a seamless experience for end … users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You … support to end-users, ensuring smooth and efficient operation of their computer systems and applications. The ITSDA will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment
habitats across the country. They are committed to innovation, sustainability, and providing reliable digital services to their staff and stakeholders. Your new role You'll be the face of IT within a regional office, delivering essential on-site support and collaborating with national teams on broader initiatives. This role involves resolving technical incidents, maintaining equipment, and providing user support … across multiple locations. You'll also have the chance to contribute to documentation, process improvements, and national IT projects. While the role is primarily office-based (4+ days a week), there may be opportunities for occasional remote work and travel to other locations. What you'll need to succeed Strong customer service and communication skills, with the ability to … cloud-based services) Working knowledge of networking fundamentals such as TCP/IP, DNS, and DHCP, as well as physical network connectivity (Wi-Fi, cabling, Switches) Understanding of modern IT security best practices Comfortable working within policy and process, while also taking initiative and managing your own workload Experience collaborating within an IT team and with third-party More ❯
London, England, United Kingdom Hybrid / WFH Options
Jellycat Toy Co. Ltd
improvement and governance of knowledge between the Warehouse needs and service desk. Delivering timely on-site support, maintaining excellent customer service standards and identifying & filling training needs. Monitoring the IT Service Management toolset and responding to any escalations from the service desk, including allocation of tasks to others in the department and communicating urgency and impact. Identifying incident trends … investigating causes/solutions/design resolutions using skills, experience and, when required, external help such as IT service team, IT leadership, 3 rd party support organisation(s) and/or 3rd party consultants. Acting as the local specialist for desktop environments (Laptops, PCs, Printers, Azure Remote Desktop & mobile computing) within Jellycat - identifying improvement opportunities to be budgeted … routines and key system performance metrics. The support of mobile devices for pick, pack and distribution within warehouse locations. You'll have: Experience in a hands-on customer facing IT support environment (manufacturing or wholesale an advantage). Excellent communication skills, and the ability to communicate effectively with colleagues where English is not their first language. The ability to More ❯
Harlow, England, United Kingdom Hybrid / WFH Options
Raytheon Technologies
/Conference support Enhancing the Service Desk, developing knowledgebase articles, and fostering a "shift-left" mindset Desktop imaging and deployment Incident, Problem, and Change Management Delivery of Service Requests IT Asset Management 1st/2nd Line Application and Infrastructure support Deskside support and assisting the Service Desk as needed Provide excellent customer service, listen, influence, negotiate, build rapport and … business value rather than just solutions Technical aptitude, requirements management, risk assessment Travel within the UK and work with minimal supervision Existing Security Clearance (SC) or ability to obtain it Full Driving License ITIL Foundation and relevant technical qualifications Experience with enterprise technologies (Active Directory, SCOM, SCEP, SCCM, Citrix, CompTIA) Practical experience in IT operations, project delivery, troubleshooting … drinks at Manchester & Gloucester About Raytheon UK: Raytheon UK operates across multiple sites including Broughton, Waddington, Glenrothes, Harlow, Gloucester, Manchester, and supports remote work. Employing over 2,000 people, it is a major contractor to the UK Ministry of Defence, investing in R&D and supporting innovation in Weapons & Sensors, and Cyber, Space & Training sectors. The company offers extensive More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citigroup, Inc
You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. The Senior Tech Business Analyst is an intermediate-level position responsible for liaising between external and internal vendors and will understand any changes on the vendor side that could have impact. The Senior BA … . In this role you will work on a best-in-class system that acts as the strategic source for high quality Securities Reference data across the enterprise, enhancing it's capabilities and data in line with business and regulatory requirements. By joining the Security Master Central (SMC) team you will work with the latest technologies and interact with … sources. Consult with users and clients to trouble shoot complex system issues/problems through in-depth evaluation of business processes and systems. Foster communication between business leaders and IT stakeholders facilitating exchange of ideas/information in a concise and logical manner. Acts as SME to senior stakeholders and/or other team members. Act as advisor or More ❯
Willington, England, United Kingdom Hybrid / WFH Options
Bionical Health
access their medicines faster and manage their health conditions better, ultimately improving outcomes for the patient and the NHS. Role Description This is a full-time role for an IT Support Analyst located in Willington. The IT Support Analyst will be responsible for providing technical support, analysing and troubleshooting IT issues, and supporting with employee … onboarding and offboarding. What You’ll Be Doing Providing 1st and 2nd line IT support across the organisation Troubleshooting hardware, software, and network issues Building of laptops, mobiles and tablets Supporting Microsoft 365 and key business systems Ensuring a seamless IT experience for all employees What We’re Looking For Experience in a customer service based role is … OS, and basic networking A proactive mindset with the ability to work independently and as part of a team Why Join Bionical Health? Career growth opportunities in a dynamic IT environment Supportive and collaborative team culture Enjoy your Birthday off! Eye Care Vouchers Access to a GP Helpline This is a fantastic opportunity for someone looking to develop their More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, Stratford-upon-Avon col-narrow-left Client: Opus Recruitment Solutions Location: Stratford-upon-Avon Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Are you a tech-savvy problem-solver with a … passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst to join their team. What You’ll Do: Provide end-user support for up to 400 staff, ensuring exceptional service. Diagnose and resolve IT issues, maintaining … technical projects, maintain infrastructure, and support Microsoft technologies (Azure, Active Directory, Windows Server, etc.). Support cybersecurity initiatives, ISO 27001 compliance, and business continuity. Guide junior staff and promote IT process improvements. Handle Service Desk tickets efficiently. Who You Are: 4+ years of IT support experience with strong troubleshooting skills. Proactive and organized communicator, comfortable with technical and More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, royal leamington spa col-narrow-left Client: Opus Recruitment Solutions Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a tech-savvy problem-solver … with a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst to join their team. What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team. … Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more). Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation in IT processes. Be comfortable More ❯
Morden, England, United Kingdom Hybrid / WFH Options
Bewley Design
IT Service Desk Analyst Location: Morden Contract Length: 3-4 months (possible extension or perm) Day Rate: Up to £200 Inside IR35 Start Date: 6th January A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role is critical in ensuring … the smooth operation of IT systems, supporting both remote and on-site staff with exceptional customer service and technical expertise. What You'll Do: Provide outstanding customer service via phone and in person. Troubleshoot and resolve issues across Windows 10/11, Office 365, AOVPN, Autopilot, and Azure environments. Support users working remotely and on-site through VPN and … tools. Manage Active Directory, including user account setup and troubleshooting. Provide support for iOS and Android devices. Perform basic diagnostics and troubleshooting of hardware, including laptops and peripherals. Utilize IT Service Management (ITSM) tools for ticket management and asset tracking. Follow IT best practices, including ITIL principles. Experience Needed: At least 3 years' experience in IT support More ❯