London, South East, England, United Kingdom Hybrid / WFH Options
HARKAYE CORE TALENT LIMITED
ITSupportManager Location: London (Hybrid – Minimum 3–4 Days in Office) Posted by Harkaye Core Talent Harkaye has partnered with a fast-paced and forward-thinking law firm to appoint an experienced ITSupportManager to lead their internal technology support function. This is a leadership position within a growing team, ideal … technically hands-on and confident in managing people, process, and performance. The successful candidate will oversee a team of five and be responsible for delivering a reliable and responsive ITsupport service to a busy professional user base. Key Responsibilities Manage the day-to-day operations of the ITsupport team, ensuring timely resolution of incidents … ownership of escalated issues and act as the point of contact for complex technical problems Oversee onboarding and offboarding processes, including configuration and distribution of laptops, phones, and other IT equipment Manage the inventory and procurement of hardware, licenses, and user accounts Maintain and improve the internal helpdesk system and ensure SLA targets are met Deliver IT inductions More ❯
in London as well as in Helsinki & Oulu in Finland along with three offices on the west coast of the United States. About the Role Oura is hiring a Manager, IT End User Support & Services to lead and scale our global ITsupport operations. Based in our newly opened London office (close to the Monument … States and requires in-office presence 5 days per week, with flexibility for remote work when appropriate. You'll bring both strategic and operational leadership to evolve Oura's ITsupport model. This includes delivering automation-first services, scaling AI-enabled support, and driving measurable improvements across the support lifecycle. The ideal candidate understands IAM principles … and supports the broader IAM strategy by integrating provisioning and access workflows into the support experience with a focus on automation, efficiency, and security. Travel up to 25% is required. What You'll Do Build and Scale Global Support Build and scale a distributed global support team across Europe and the US, with clearly defined Tier More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
ITSupportManager | MAC Engineer | Apple macOS | ServiceNow | Help Desk | LEEDS | £500/day Inside IR35 | Hybrid 2 days a week in the office 3 days work from home | Financial Services | 12 month contract | Our Financial Services client is in need of an experienced MAC Engineer to assist in the transition of moving their engineers from Windows … to MAC. Using your MAC expertise you will assist in managing the support during the transition by providing expert 1st line support for masOS, applications and hardware. Key required skills and experience: MAC expertise ServiceNow Previous experience working on a Help Desk Excellent communication skills Essential Technical skills and experience: Extensive experience with macOS and Apple hardware support. … Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Knowledge of Microsoft Entra\Active Directory. Strong knowledge of network protocols, security, and system administration. Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus. Is this you? Send your CV. Location: Leeds Hybrid: 2 days a week in the office/ More ❯