Corsham, Wiltshire, United Kingdom Hybrid/Remote Options
CBSbutler Holdings Limited trading as CBSbutler
Transition Manager - ITIL V3/4 + 3 month initial contract buyt likely minimum 15 months + Inside IR35 + Hybrid working from Corsham + SC Cleared role + £550 to £600 per day Key Skills: + MOD Transition background + Strong ITIL Key responsibilities Planning and coordination: Create and manage the overall plan for transitioning services … production environment. Stakeholder management: Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations. Essential Skills and Experience ITIL 3.0/4.0 Qualified Experience of delivering Government projects Tailoring the process to the specific project Desirable Skills Knowledge of Army communication systems More ❯
Service Transition Manager - ServiceNow/ITIL Location: Birmingham (Hybrid) Type: Contract/Interim/Outside IR35 Talent Today are supporting a major client embarking on a large-scale IT transformation. We're looking for a Service Transition Manager who can take a critical programme through to Business-As-Usual , embed robust ITIL processes, and build a … seamless bridge between Project Delivery and Service Operations . What You'll Do Lead the service transition of a complex, business-critical project into BAU. Define, implement, and mature ITIL processes (Change, Incident, Problem, CMDB/config, Release). Own and enhance ServiceNow workflows , configuration, and governance. Ensure all incident tickets, assets, knowledge, and documentation are fully transitioned to … models. What You Bring Strong background in Service Transition/Service Delivery within complex enterprise environments. Hands-on experience with ServiceNow (config, CMDB, change, workflows). Deep understanding of ITIL v3/v4 and how to build processes from the ground up. Proven track record moving major programmes from critical project phase into steady-state support . Ability to More ❯
Service Manager - IT Transformation Location: Glasgow (Hybrid) Salary: Competitive + Benefits Employment Type: Permanent Are you ready to take ownership of a critical IT Service Management function during a major transformation? We're partnering with a forward-thinking organisation in the FMCG space that is investing heavily in technology and data, and they're looking for their first dedicated … Service Manager to shape and lead this journey. Why This Role? This is a rare opportunity to build a service management function from the ground up . You'll introduce ITIL-aligned processes, establish governance, and become the go-to person for incident and change management. If you thrive in dynamic environments and want to make a tangible … impact, this role is for you. What You'll Be Doing Lead Service Management: Design and implement ITIL processes across Incident, Change, Configuration, and Problem Management. Incident & Major Event Ownership: Act as the escalation point for all incidents, including leading Gold Command calls when required. Change Governance: Chair the Change Advisory Board (CAB) and manage the full change lifecycle. More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Head Resourcing
Service Manager - IT Transformation Location: Glasgow (Hybrid) Salary: Competitive + Benefits Employment Type: Permanent Are you ready to take ownership of a critical IT Service Management function during a major transformation? We're partnering with a forward-thinking organisation in the FMCG space that is investing heavily in technology and data, and they're looking for their first dedicated … Service Manager to shape and lead this journey. Why This Role? This is a rare opportunity to build a service management function from the ground up . You'll introduce ITIL-aligned processes, establish governance, and become the go-to person for incident and change management. If you thrive in dynamic environments and want to make a tangible … impact, this role is for you. What You'll Be Doing Lead Service Management: Design and implement ITIL processes across Incident, Change, Configuration, and Problem Management. Incident & Major Event Ownership: Act as the escalation point for all incidents, including leading Gold Command calls when required. Change Governance: Chair the Change Advisory Board (CAB) and manage the full change lifecycle. More ❯
Glasgow, Stockbridge, City of Edinburgh, United Kingdom Hybrid/Remote Options
Head Resourcing
Service Manager - IT Transformation Location: Glasgow (Hybrid) Salary: Competitive + Benefits Employment Type: Permanent Are you ready to take ownership of a critical IT Service Management function during a major transformation? We're partnering with a forward-thinking organisation in the FMCG space that is investing heavily in technology and data, and they're looking for their first dedicated … Service Manager to shape and lead this journey. Why This Role? This is a rare opportunity to build a service management function from the ground up . You'll introduce ITIL-aligned processes, establish governance, and become the go-to person for incident and change management. If you thrive in dynamic environments and want to make a tangible … impact, this role is for you. What You'll Be Doing Lead Service Management: Design and implement ITIL processes across Incident, Change, Configuration, and Problem Management. Incident & Major Event Ownership: Act as the escalation point for all incidents, including leading Gold Command calls when required. Change Governance: Chair the Change Advisory Board (CAB) and manage the full change lifecycle. More ❯