4 of 4 ITSM Specialist Jobs in the UK

Permanent - ITSM Specialist - Platform and Development Overview Venn Group are working with a London Borough of Harrow who is looking for an ITSM Specialist - Platform and Development. The post holder will be responsible for ensuring the ServiceNow application continues to meet business requirements and … role will be to support the Service Manager and product teams to identify 'what good looks like', design, and continually develop and improve the ITSM platform and DevOps methodology. About you The successful applicant will have: Experience in ServiceNow administration, enhancing and evolving Harrow's instance, and providing advice … and guidance to all stakeholders whilst driving improvement. Experience and competence in running all ITSM process activities (including but not limited to Incident, Change, Problem, and Major Incident Management). Experience of supplier engagement and performance management and an understanding of the mapping of KPIs and SLAs to performance. More ❯

Role: ServiceNow Administrator Location: Harrow (Hybrid 2 Days In-Office Per Week) Salary: £40,000 - £44,000 Network IT are looking for an experienced ITSM Specialist to take ownership of our clients IT Service Management platform currently ServiceNow. You will help drive innovation, automation, and performance across … that align with their digital transformation goals. ServiceNow Administrator Responsibilities Lead the development and continuous improvement of the ServiceNow platform Own and manage the ITSM roadmap, aligning with business priorities and transformation goals Configure and maintain workflows, automation, and integrations across ITIL processes Deliver performance insights via dashboards, reporting More ❯

Role: Solutions Sales Specialist - ITSM Location: London, Birmingham, Manchester or Leeds (Hybrid) Package: Up to £75,000 + £5,400 car allowance + £40,000 OTE We’re looking for someone with a passion for driving change through digital automation and IT service innovation. If you’ve … got a track record of success with ITSM and ITOM solutions (especially platforms like ServiceNow or Xurrent) you could be the perfect fit. Why You’ll Love Working Here A genuinely inclusive and supportive workplace Competitive base salary with strong benefits Hybrid working and flexible core hours Continuous learning … of something big! With huge investment by one of Europe’s most established IT powerhouses What You’ll Be Doing Driving the growth of ITSM and ITOM solution sales, creating real impact for both existing and new customers Building and managing a healthy, accurate pipeline—working closely with our More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ITSM Software Specialist Posting Date: 30 Apr 2025 Function: Software Engineering Unit: Digital Location: Martlesham Heath Business Park, Ipswich, United Kingdom Salary: Competetive with Benefits Recruiter: Molly Lees Hiring … doing You will already be an SME for Service Now - and you will be bringing these skills to an experienced team. Increase and develop ITSM/CMDB skills within existing team You will be the lead SME for Service Now Asset Management and CMDB in the Secure Platforms team … team Technical aptitude Working within a customer facing environment Being part of a technical support team Experience working with Service Now or a similar ITSM platform Experience of CMDB/Asset Management design and implementation Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness More ❯