Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
FDM Group
a remote role with the occasional travel to the client’s office in Solihull . The focus of this role will be on Dynamics Omnichannel with Co-Pilot studio (IVR and also chat bot) to support with a project the client has inflight. The roleholder will be required to develop chatbots as well as a contact centre based on Dynamics More ❯
technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Konecta
technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Konecta
technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise More ❯
london, south east england, united kingdom Hybrid / WFH Options
Konecta
technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Konecta
technologies to address business needs through a consultative approach. Your responsibilities include leading end-to-end technical discussions covering Conversational AI, analytics, project infrastructure, APIs, integration, voice loggers, and IVR systems. The role offers a hybrid remote work environment with 50% travel to customer sites. During onsite visits, you will engage directly with clients to understand requirements, provide technical expertise More ❯
industries in which NiCE provides services Minimum 5 years of leadership experience in contact center environment preferred Experience with contact center enterprise software, and specifically deep domain experience in IVR/Routing/ACD and Work Force Management or Quality Management preferred Hands on experience of implementing AI/Digital products (such as Co-pilot) from a people and process More ❯
