Job Description - Technical Support (047618) Organisation SYSTEMS AND INFRASTRUCTUREMAINTENANCE AND RENEWALS Job Power Position Type: Full Time Job title: Technical Support Grade: TG01 Salary: £40,000.00- £50,000.00 Location: Tufnell Park/Hybrid Contract Type: Permanent - London Underground Hybrid working within this role enables a balance of … Overview of project/role Reporting to the Technical Services Manager, the Technical Support team is responsible for providing direct technical support to the maintenance delivery managers within Power and Electrical. A key requirement of this role is the collection of maintenance documentation, the quantitative and qualitative review … of maintenance and test outcomes, and the recording of the findings into Asset Management systems to support maintenance planning and FRACAS processes. In addition, the technical support will assist with the implementation and delivery of internal projects including Maintenance Modernisation, Lean initiatives and other Opex related projects. More ❯
ML platform using technologies like Python, PyTorch, Ray, k8s (helm + flux), Terraform, Postgres and Flink on AWS. We are very big fans of Infrastructure-as-Code and enjoy Agile practices. As a team, we're driven by a relentless focus on delivering real value to customers at speed. … new exciting product features that broaden our product scope to newer challenges Centralised reporting/metrics for both the business and our customers Responsibilities Infrastructure as Code (IaC) Ownership - lead and maintain our IaC platform, ensuring infrastructure services are scalable, maintainable, and upgraded with minimal effort. Help to … establish and enforce best practices for infrastructuremaintenance and automation. Platform Project Leadership - take ownership of major infrastructure projects, ensuring alignment with business and engineering needs. Provide guidance to Senior Engineers, ensuring new initiatives follow established best practices. Cost Management & Optimisation - monitor and manage cloud and infrastructureMore ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Candour Solutions
skills. In this role, you'll play an active part in maintaining IT systems, whilst also gaining exposure to projects involving new technologies and infrastructure upgrades. It’s a hands-on role ideal for someone who really wants to progress their career into an Infrastructure Engineer position. Key … software. Managing and resolving tickets through the IT service desk. Supporting a range of devices including desktops, laptops, printers, and mobile devices. Assisting with infrastructuremaintenance and contributing to upgrade/rollout projects. Setting up new users and systems (onboarding/offboarding). Maintaining accurate IT documentation and More ❯
Uxbridge, England, United Kingdom Hybrid / WFH Options
Pepper Advantage
according to our principles of ‘can do’, ’balanced’ and ‘real’. About the role The Information Technology Support Administrator is responsible day to day maintenance of Windows desktop and laptop machines, user support, day to day user support and general infrastructure maintenance. This will require the use of … Jira Service Desk for ticket management and prioritization. The Information Technology Support administrator reports to the Infrastructure Manager and supports hardware and software across the business using the Jira service desk application. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of …/softphone systems, and software installations. Troubleshoot TCP/IP connectivity and anti-virus issues (Sophos), with a strong focus on security. Conduct general maintenance of user requirements, offer remote assistance to remote users, and communicate effectively at all levels, handling general maintenance and any reasonable duties requested More ❯
Uxbridge, south east england, united kingdom Hybrid / WFH Options
Pepper Advantage
according to our principles of ‘can do’, ’balanced’ and ‘real’. About the role The Information Technology Support Administrator is responsible day to day maintenance of Windows desktop and laptop machines, user support, day to day user support and general infrastructure maintenance. This will require the use of … Jira Service Desk for ticket management and prioritization. The Information Technology Support administrator reports to the Infrastructure Manager and supports hardware and software across the business using the Jira service desk application. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of …/softphone systems, and software installations. Troubleshoot TCP/IP connectivity and anti-virus issues (Sophos), with a strong focus on security. Conduct general maintenance of user requirements, offer remote assistance to remote users, and communicate effectively at all levels, handling general maintenance and any reasonable duties requested More ❯
Senior Network Operations Engineer to join our London-based team. This is a technical, hands-on role focused on network monitoring, firewall management, and infrastructure maintenance. The ideal candidate will have 8-10 years of experience in network operations and a strong background in routing, switching, and security. You … maintaining documentation. This position is not a leadership role but requires a proactive approach to network management and problem-solving. Key Responsibilities Network Monitoring & Maintenance NOC experience is critical for this role. Ensure optimal performance and availability of network infrastructure. Utilize tools such as SolarWinds and Infoblox for monitoring … and troubleshooting. Firewall & Infrastructure Management Oversee daily network operations, including firewall changes and firmware upgrades. Hands-on experience with Cisco ASA Firepower and Checkpoint (Fortinet is a plus). Routing & Switching Expertise in Meraki WiFi, Cisco ACI, routing, and switching. Perform packet analysis using Wireshark. Documentation & Process Improvement Maintain More ❯