Product Support Specialist (Fluent French/English Speaking)
- Location
- Newcastle upon Tyne, England, United Kingdom
Description We are looking for a proactive, customer focused individual to join our Sage Intacct support team, this is a hybrid role 3 days in our Newcastle HQThe successful applicant will be working primarily with customers in our French and UKI markets ,fluency in English/French both written … English and flexible to switch approach for customer typePreferred:• Experience using CRM and case management systems (e.g., Salesforce, ServiceNow, JIRA).• Technical knowledge of Intacct/ERP systems and customer environments.Key behaviours• Empathetic, proactive, and customer obsessed.• Demonstrates curiosity, ownership, and composure under pressure.• Balances quality and efficiency ...