1 to 25 of 30 Remote Journey Map Jobs in the UK

proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with More ❯

to apply Proven experience in user experience or digital product design. Background in user interface design. Strong portfolio showcasing end-to-end design thinking. Skilled in user research, journey mapping and prototyping. Comfortable designing across digital and physical touchpoints. Experience working in multidisciplinary teams. Excellent communication and stakeholder engagement skills, as well as confidence presenting design concepts and More ❯

and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping More ❯

and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping More ❯

and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping More ❯

AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS, technology, or More ❯

AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS, technology, or More ❯

in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning. Actively leading the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad. Contributing to the wider Product Management Community of Practice. About you A user-focused More ❯

in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning. Actively leading the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad. Contributing to the wider Product Management Community of Practice. About you A user-focused More ❯

in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning. Actively leading the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad. Contributing to the wider Product Management Community of Practice. About you A user-focused More ❯

in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning. Actively leading the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad. Contributing to the wider Product Management Community of Practice. About you A user-focused More ❯

in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning. Actively leading the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad. Contributing to the wider Product Management Community of Practice. About you A user-focused More ❯

developers, designers, and stakeholders to optimise user journeys and deliver impactful digital experiences. Key Responsibilities: Own the optimisation of digital products, improving UX, accessibility, and performance Lead user journey mapping across web and mobile, ensuring inclusive and insight-led design Define user stories and guide development teams through delivery Collaborate with internal teams and external partners to deliver More ❯

Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in More ❯

and Clubcard data feeds, including post-separation information. Enable new connections between Tesco and third-party systems, including API setup and integration. Contribute to credit decisioning and customer journey mapping using new data interfaces. Replace legacy identifiers with new identification to enhance customer insight continuity. Collaborate across teams to ensure data interfaces are well understood and downstream impacts More ❯

Key Skills & Experience Strong programming ability, ideally with Python. Hands-on experience with Generative AI tools, frameworks, and orchestration techniques. Background in customer experience or service design, including journey mapping. Experience in ROI modelling and business case development. Ability to collaborate across sales, product, and engineering teams. Excellent communication and storytelling skills, especially using data. Awareness of ethical More ❯

developing and applying brand guidelines across channels • Comfortable collaborating with Sales, Product, and Design in a fast-paced environment • Strong SEO knowledge to support website UX and digital journey mapping • Solid understanding of payments, PSPs, or payment orchestration Nice to have: • Experience with design tools (Canva, Adobe) and video editing software • Podcast or interview experience • iGaming market experience More ❯

developing and applying brand guidelines across channels Comfortable collaborating with Sales, Product, and Design in a fast-paced environment Strong SEO knowledge to support website UX and digital journey mapping Solid understanding of payments, PSPs, or payment orchestration Nice to have: Experience with design tools (Canva, Adobe) and video editing software Podcast or interview experience iGaming market experience More ❯

Support the development of and communicate a clear vision of the training products that aligns with DCO client objectives and FLC needs. Supports the collection of user research, journey mapping, and analysis to inform the strategic roadmap and provide insight on potential training product features that provide value to customers Product Backlog Management: Create well-defined product backlog More ❯

to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, you’ll map user journeys and design wireframes and prototypes across a range of projects. You’ll design branded visuals and contribute to design systems that scale across platforms. This role is … values openness, inclusion and continual learning. What experience you’ll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of user research methods — qualitative and quantitative. Experience working in Agile environments. Ability to balance user needs with business and stakeholder goals. Comfortable working across branding More ❯

strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied … that values openness, inclusion and continual learning. What experience youll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of user research methods qualitative and quantitative. Experience working in Agile environments. Ability to balance user needs with business and stakeholder goals. Comfortable working across branding More ❯

strategists to understand user needs and translate insights into intuitive, elegant interfaces.With experience across process-driven User Experience Design as well as high-fidelity user interface design, you’ll map user journeys and design wireframes and prototypes across a range of projects. You’ll design branded visuals and contribute to design systems that scale across platforms.This role is varied … values openness, inclusion and continual learning. What experience you’ll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of user research methods — qualitative and quantitative. Experience working in Agile environments. Ability to balance user needs with business and stakeholder goals. Comfortable working across branding More ❯

is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to … legal coordination , with a focus on accessibility, data privacy, and vendor relationships. You'll manage a diverse portfolio of projects - from accessibility compliance and cookie management to customer journey discovery, legal topics, and strategic partner activities. This position requires a strong understanding of digital customer experience, governance frameworks, and the ability to deliver results across multiple teams and … and drive continuous improvement. We are looking for someone with 4+ years of experience in customer experience, digital project management, or related roles Strong understanding of CX methodologies (journey mapping, service design, discovery analysis) Handson experience with accessibility and data privacy tools (e.g., One Trust) Proven ability to manage multiple concurrent projects with crossfunctional teams. Excellent stakeholder communication More ❯

and develop our offering, we need a Senior Product Manager to grow Reuters Connect's commerce platform and drive the transformation of our commerce strategy, enhancing the user journey from registration to transaction and completion. You'll work closely with both engineering and design units as well as our commercial teams to develop and optimise the user experience … customer base at the heart of everything we do. About The Role As Senior Product Manager - Commerce at Reuters, you will: Define and own Reuters Connect's product road-map, with a specific focus on enhancing conversion rates and revenue across all touchpoints, ensuring alignment with Reuters' overall business objectives. Work closely with cross-functional teams to identify, prioritize … drive decision-making. Excellent communication and leadership skills, with the ability to inspire and motivate cross-functional teams. Experience in user experience (UX) design and understanding of customer journey mapping. Familiarity with agile methodologies and experience in iterative product development. Please Note: Completed applications must be submitted by Sunday 2nd November 2025. Early applications are encouraged. What's More ❯

services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via user journey maps. You'll help build consensus around design approaches, present findings to stakeholders, and document design decisions and risks. You'll contribute … healthcare experience is desirable, along with understanding of healthcare pathways, clinical workflows, and health information governance. You'll have expertise in service design methodologies including service blueprinting, user journey mapping, systems mapping, and co-design techniques. You'll understand accessibility standards, inclusive design principles, and Government service standards, with good prototyping skills. Strong stakeholder relationship management, ability to More ❯