Location It’s a really exciting growth time in our Housing Team. We have numerous contracts with some fantastic customers, who are upgrading, migrating or implementing our NECHousing Management System! To support this growth, we are looking for Implementation Consultants, who will specialise in our Allocations Module, to ensure our customers are given the … personal aspects of the work until you are ready to work directly with customers independently on a full end to end project. MAIN RESPONSIBILITIES: Offer expert guidance in implementing NECHousing system modules – particularly Allocations and Housing Advice/Homelessness with a focus on how the system is configured and built. Provide excellent advice and … best practise to current customers using NECHousing Ensure that when we give advice or training, our customers are happy and give positive feedback consistently. Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams. Create and maintain training courses and solution design manuals for both customers and internal More ❯
Description It’s a really exciting growth time in our Housing Team. We have numerous contracts with some fantastic customers, who are upgrading, migrating or implementing our NECHousing Management System! To support this growth, we are looking for Implementation Consultants, who will specialise in our Repairs Module, to ensure our customers are given the … personal aspects of the work until you are ready to work directly with customers independently on a full end to end project. MAIN RESPONSIBILITIES: Offer expert guidance in implementing NECHousing system modules – particularly Repairs, Servicing, Risk and Mobile (I.e. the full end to end repairs process) with a focus on how the system is configured and … built. Provide excellent advice and best practise to current customers using NECHousing Ensure that when we give advice or training, our customers are happy and give positive feedback consistently. Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams. Create and maintain training courses and solution design manuals More ❯
Consultancy (RBCG) Team. We require a Business Consultant with a background in Council Tax and/or Business Rates Administration. The Consultancy team comprises consultants with specialist knowledge of NEC Council Tax & Business Rates products, Data Migration Services, Systems Integration and Interfaces. The successful candidate will bring their skills and experience in one or more of the NEC … to extend the capabilities of the team and will be keen to both share and extend their own knowledge within the team. Key Responsibilities Provide consultancy and training on NEC Products and Service Implementations in your area of expertise. Deliver consultancy/training on-site and remotely via Webinar/Screen share facilities. Carry out presentations/demonstrations for … depending on facilities available, as and when required. Contribute to the development of new consultancy offerings for newly developed software/services. Make recommendations relating to best use of NEC software in line with the client’s business needs. Ensure all consultancy and training is delivered effectively and achieves positive customer feedback. Ensure customer satisfaction with the products and More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
division and reporting to the Service Support Manager, the successful candidate will be responsible for delivering, maintaining and improving a highly capable IT Service Management Tool for use by NEC and our customers. As part of the Service Support Team, you will become a pivotal part of the team that is responsible for the provision of the Ivanti toolset … the ITIL framework and supporting ongoing compliance with ISO20000. Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities Technical ownership of the Ivanti IT Service Management toolset Low level understanding of the Ivanti DB schema Highly experienced in the configuration of the Ivanti toolset to … and Skills ITIL v4 Intermediate Qualification Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost More ❯
Analyst - Local Government Transformation A UK local authority is undertaking a significant, multi-year transformation programme across core service areas including Adult Social Care , Children's Services , and Housing . This programme is data-led and insight-driven, aiming to modernise outdated systems, improve service delivery, and foster a culture of continuous improvement. We are seeking two experienced … working hands-on with real data challenges to inform critical decisions and reform frontline delivery. KEY RESPONSIBILITIES Cleanse, validate, and restructure complex datasets from legacy systems (e.g. Liquid Logic, NEC, Jigsaw, Academy) Create clear, visual dashboards and performance reports using Power BI Collaborate across housing, social care and children's services to support redesign of frontline services … large public datasets Strong experience in Power BI (reporting, dashboards, visuals) Solid SQL skills (data extraction, cleaning, validation) Familiarity with relevant local government systems, ideally including: Liquid Logic, Mosaic, NEC, RIO, Academy, Jigsaw Experience cleansing and aligning data from multiple disconnected sources Strong understanding of public service data needs (e.g. adult social care, children's services, housingMore ❯