Guildford, Surrey, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
This is a hands-on, technically diverse position focused on supporting and improving business-critical systems that underpin our engineering and design operations. You’ll take ownership of application management, licensing, software renewals, and server updates — ensuring smooth, secure, and efficient IT performance across the business. This role offers the scope to make meaningful change: modernising systems, streamlining processes … New Systems & Improvements Gather business and engineering requirements to design, plan, and deliver new solutions with vendors and end users. Implement new systems using structured change control and project management . Modernise existing applications to enhance performance, reliability, and efficiency. Server Updates & PatchManagement Plan and execute server patching and update schedules (Windows/Linux). Apply … critical security patches, firmware upgrades, and maintenance releases. Automate patchmanagement processes where possible. Licensing & Software Management Maintain accurate inventories of software licenses and subscriptions. Monitor compliance, usage, and renewals. Support negotiations and cost optimisation for licensing agreements. Business & Stakeholder Engagement Collaborate closely with engineering teams and department leads to understand needs and deliver tailored solutions. Act More ❯
Hereford, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Leidos is seeking an experienced Database Administrator (DBA) to be part of a team supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role requires hands-on experience with database administration, optimization, and disaster recovery planning. The ideal candidate will be responsible for ensuring database stability, security, and performance, while collaborating with cross-functional … to allow for efficient data recovery in the event of system failures. Monitoring & Performance Optimization: Track system performance and identify bottlenecks affecting database efficiency and data integrity. Incident & Problem Management: Troubleshoot database-related incidents and implement proactive solutions to minimize downtime. Capacity Planning: Monitor and forecast database storage and performance needs, ensuring scalability. Upgrades & PatchManagement: Plan … and execute major database upgrades and periodic patching to maintain system stability. Database Logging & Monitoring: Configure and manage database logs for integration into a SIEM (Security information and event management) solution for monitoring and security compliance. High Availability & Failover Management: Monitor, maintain and orchestrate manual failover and failback procedures to maintain uptime. Automation & Scripting: Develop scripts using SQL More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
across critical systems, while also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews Monitor system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents … a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patchmanagement, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g. More ❯
West London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
frameworks are effectively deployed, maintained and optimised, while driving efficiencies and ensuring secure, compliant infrastructure. This role requires a background and strong expertise in enterprise toolsets, automation technologies and patchmanagement processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. … monitoring, reporting and compliance dashboards are in up to date and in-place for patching and tooling. Work with security and governance teams to align patching schedules with vulnerability management requirements. Provide operational reporting for Stakeholders, including compliance metrics. Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling … middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patchmanagement, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
in line with ITSM processes. Respond to alerts from monitoring tools (e.g., Logic Monitor) and address underlying issues. Implement technical changes, preparing and presenting to CAB when required. Support patchmanagement, event management, and proactive monitoring activities. Ensure timely ticket updates and resolution within agreed SLAs. Contribute to the knowledge base and continuous improvement initiatives. Adhere to … ISO policies, security standards, and service management processes. What We're Looking For: L2 Service Desk Analyst Essential: L2 Service Desk Analyst 2+ years of Technical Support experience. Strong knowledge of Microsoft client and server architecture. Hands on experience with server support Exposure to network infrastructure Familiarity with infrastructure technologies such as visualisation (VMware) Skilled in Active Directory (users More ❯
Worthing, West Sussex, England, United Kingdom Hybrid / WFH Options
Adecco
managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.Scope of role … service advancement of their technical capability;* Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management;* Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice;* Keep up-to date with the latest relevant technology, relevant … positively influences the appropriate technical and operational governance forums Experience and capability requirementsKnowledge/experience:* RHEL 5,6,7 & 8 experience* Understanding of LVM* SE Linux configuration* Redhat Satellite, patchmanagement* Ansible automation* Solaris 9 & 10 experience or relevant Unix knowledge* Solaris LDOM* Veritas Volume management* GIT or SVN version control* Cloud Platform experience - MS Azure or More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Adecco
managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of … service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant … influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patchmanagement Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or More ❯
Fareham, Hampshire, England, United Kingdom Hybrid / WFH Options
Matchtech
Key Responsibilities Infrastructure Support & Maintenance Manage and maintain servers, network devices, and storage systems. Support and monitor virtual environments (VMware/Hyper-V). Perform system updates, backups, and patchmanagement to ensure security and reliability. Assist with infrastructure scalability and capacity planning. 2nd Line Technical Support Deliver responsive 2nd line support for desktop, hardware, software, and network More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD … Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st … IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate More ❯
maintain OS, virtualization platforms, and system monitoring tools Collaborate with software, DevOps, and operations teams to ensure hardware compatibility and optimal system performance Manage system upgrades, patches, and lifecycle management Monitor and troubleshoot hardware, operating systems, and infrastructure performance issues Ensure high availability, redundancy, and disaster recovery capabilities for critical systems Implement security policies, patchmanagement, and … VMware, AWS, Azure Database & Application Support – Oracle, SQL Server, PostgreSQL Scripting & Automation – Bash, PowerShell, Python Networking Protocols – TCP/IP, VPN, VLANs, Subnetting, Firewalls, Routing/Switching System Monitoring & Management – Nagios, Zabbix, Grafana, Prometheus, SolarWinds Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Chippenham, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Clevedon, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Weston-Super-Mare, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support … improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience … with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required Deliver outstanding customer service and clear communication at all times Assist with onboarding/offboarding, patchmanagement, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client More ❯
line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patchmanagement, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and … staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with … Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patchmanagement, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and … staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with … Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the More ❯
Alness, Ross-shire, United Kingdom Hybrid / WFH Options
Teleperformance Ltd
maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your … Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patchmanagement Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and More ❯
Ilford, Essex, England, United Kingdom Hybrid / WFH Options
Reed
automation. Microsoft 365 Suite – Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise Microsoft Intune – Manage devices securely across corporate and BYOD environments. Azure Device Management – Provision and monitor endpoints with Autopilot and Defender for Endpoint. Windows Autopilot & Endpoint Analytics – Enhance onboarding and user experience. PatchManagement & Compliance Reporting – Maintain security and regulatory More ❯
Cheshire, England, United Kingdom Hybrid / WFH Options
Cathcart Technology
horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two thirds hands on support and projects. You'll take charge of day to day IT operations across the business … managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. You'll … What You'll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patchmanagement, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on More ❯