1 of 1 Remote Payments Business Analyst Jobs in the UK

growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Payments & Collections Business Analystat SO ENERGY We're looking for a commercially focused Data Analyst to join our Customer Operations function. This role is embedded within the Payments … Conduct "deep dives" into specific issues and coordinate cross-departmental follow-up actions. KPI Monitoring & Analysis • Help define, monitor, and report on key performance indicators (KPIs) related to payments • Perform root-cause analysis for KPI deviations, pinpointing underlying issues such as bottlenecks in the collections workflow • Recommend corrective actions to improve KPIs, working closely with Collections Operations … for potential risks • Maintain audit-ready documentation, providing data extracts and process explanations for internal and external auditors as needed. Stakeholder Collaboration & Communication • Engage cross-functionally across the business to understand reporting needs and pain points. • Present data insights and improvement recommendations in clear, non-technical language during periodic stakeholder meetings. • Train end-users (e.g., Collections Agents, Finance More ❯