B testing, and user research. Ability to thrive in a fast-paced and collaborative environment. Nice to Have: Experience with product analytics tools (e.g., Pendo, Mixpanel, Google Analytics). Technical background or experience working closely with engineering teams. Familiarity with UI/UX best practices. If you're passionate about More ❯
Education: High School Diploma or GED equivalent Preferred Qualifications: Technology: Salesforce, Jiminny, Calendly, 0365 Suite ChurnZero and/or Gainsight, Zendesk, JIRA, Service Now, Pendo Work Experience: SaaS, Data Analytics What we offer: Holiday - 25 days holiday and 4 Wellness day per year + bank holidays, ability to carry More ❯
tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning … reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX More ❯
tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning … reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX More ❯
tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning … reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX More ❯
