Senior PlatformArchitect - Contact Center Technologies page is loaded Senior PlatformArchitect - Contact Center Technologies Postuler remote type Fully Flexible locations Remote, United Kingdom time type Full time posted on Publié il y a plus de 30jours job requisition id R30936 Job Description Job Title: Senior PlatformArchitect - Contact Center Technologies (Zendesk, Amazon Connect … focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance customer interactions and operational efficiency. Position Overview: We are seeking a seasoned Senior PlatformArchitect with deep expertise in contact center technologies and CX Suites preferably, Zendesk, Amazon Connect, and AWS. This role will drive the design and implementation of scalable, efficient … ensuring seamless integration across platforms. The ideal candidate will provide strategic direction, technical leadership, and hands-on expertise in architecting best-in-class contact center solutions. Core Daily Activities Architect and Optimize Contact Center Solutions - Design scalable and efficient architectures leveraging Amazon Connect, AWS, and Zendesk. Lead Technical Strategy and Roadmap - Define long-term technology strategies for contact center More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job title: Power PlatformArchitect Location: London (hybrid role) Salary: Up to £90,000 DOE About the role/company: This is a great opportunity to join a specialist Power Platform consultancy who are growing their teams across Data, AI and Power Platform. As a Power PlatformArchitect, you will play a pivotal role in … full capabilities of the Power Platform. This will include leading pre-sales engagements and architecture for some of their customers. As a business they are active in the Power Platform community and there will be opportunities to attend industry events, and work alongside a team of Microsoft MVP's. Key responsibilities: Lead the design, development, and implementation of Power … Platform solutions to meet diverse client needs. Collaborate with stakeholders to understand requirements and translate them into technical solutions. Utilise your expertise in model-driven and canvas apps, as well as enterprise-scale Power Automate Cloud Flow solutions. Advise on best practices for governance and empower Power Platform makers. Integrate solutions with the wider Microsoft stack, including Azure More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We are seeking a PlatformArchitect responsible for the overall architectural and technical direction of the Focus Platform. This role involves defining and managing the platform's vision, strategy, and roadmap, ensuring … alignment with the organisation's objectives and the Enterprise Architecture. You'll collaborate across enterprise change teams to deliver a platform that maximises organisational value and efficiency, while governing the platform's health and compliance. We value flexible working arrangements, so you can choose to work remotely or from one of our offices in Salford Quays, Manchester, Haywards … security best practices and compliance. Risk management abilities. Problem-solving skills with a logical approach. Strong communication and interpersonal skills. Key responsibilities: Lead the architectural definition of the Focus Platform, ensuring it meets business and technical goals. Provide technical direction to unify engineering teams, ensuring scalability, performance, and resilience. Monitor the current architecture, identify deficiencies or opportunities, and work More ❯
North West London, London, United Kingdom Hybrid / WFH Options
Claremont Consulting
Technical Architect Hybrid role Technical Architect Hybrid role Technical Architect Hybrid role Are you passionate about technology and eager to design innovative solutions that shape the future? My client is seeking an experienced and dynamic Azure Cloud Technical Architect to join their team and lead the way in crafting robust, scalable, and efficient systems that meet … the needs of stakeholders. As a Technical Architect, you will play a pivotal role in translating business requirements into effective technical solutions. You will oversee the design and implementation of software systems, ensure alignment with architectural standards, and provide technical leadership to development teams. Your expertise will drive the success of projects and ensure the quality of deliverables. Company … to increase awareness of technology trends and assess all potential benefits To be considered for this excellent role you will need In depth Azure cloud knowledge, preferably Azure Solutions Architect Expect certified (AZ303+AZ304) Experience in facilitating meetings with project stakeholders to capture requirements Experience of logical and physical design of secure, efficient, resilient IT architectures Experience of Microsoft technologies More ❯
D365/Power Platform Solution Architect Location: UK - Remote Salary: Up to £100,000 + Benefits Must be eligble for Security Clearance A well-established, fast-growing digital consultancy is expanding its Microsoft-focused delivery teams and has a brand-new opportunity for a D365 Power Platform Solution Architect. You'll play a leading role in the … your solutions will directly support business transformation and process improvement. What You'll Be Doing Working with clients to understand their needs and shaping tailored solutions using the Power Platform and Dynamics 365. Leading the design of scalable, secure applications that integrate with wider cloud and enterprise systems. Providing technical leadership to delivery teams, guiding development best practices and … and low-code technologies. Engaging regularly with client teams, running design workshops, and supporting successful project delivery. What You'll Bring Strong experience building business solutions using the Power Platform, including Power Apps (Canvas and Model-Driven), Power Automate, and Power Pages. Proven track record of delivering Dynamics 365 CE projects in complex environments. Hands-on technical background with More ❯
D365/Power Platform Solution Architect Location: UK - Remote Salary: Up to £100,000 + Benefits Must be eligble for Security Clearance A well-established, fast-growing digital consultancy is expanding its Microsoft-focused delivery teams and has a brand-new opportunity for a D365 Power Platform Solution Architect. You'll play a leading role in the … your solutions will directly support business transformation and process improvement. What You'll Be Doing Working with clients to understand their needs and shaping tailored solutions using the Power Platform and Dynamics 365. Leading the design of scalable, secure applications that integrate with wider cloud and enterprise systems. Providing technical leadership to delivery teams, guiding development best practices and … and low-code technologies. Engaging regularly with client teams, running design workshops, and supporting successful project delivery. What You'll Bring Strong experience building business solutions using the Power Platform, including Power Apps (Canvas and Model-Driven), Power Automate, and Power Pages. Proven track record of delivering Dynamics 365 CE projects in complex environments. Hands-on technical background with More ❯
Must be eligible for Security Clearance A leading digital consultancy is expanding its senior Microsoft leadership team and is looking for a Principal Architect/Lead with deep expertise in the Power Platform and Dynamics 365. This is a senior-level role where you'll shape the technical direction of large-scale modernisation programmes, working closely with major … secure, cloud-based solutions. Location: UK - Remote Salary: Up to £105,000 + Benefits What You'll Be Doing Leading the architecture and technical strategy for enterprise-wide Power Platform and Dynamics 365 solutions. Overseeing complex, multi-team project delivery, ensuring technical quality and governance throughout. Acting as a trusted advisor to clients, providing strategic direction and best-practice … technologies and AI-powered solutions. Coaching and mentoring other architects and technical leads, helping to grow the internal capability. What You'll Bring Proven track record delivering complex Power Platform and Dynamics 365 solutions at enterprise scale. Extensive experience in system architecture, solution design, and leadership in multi-supplier environments. Strong technical foundation in .NET, C#, APIs, and system More ❯