1 to 25 of 70 Remote Proactive Monitoring Jobs in the UK

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities · Lead the Service Desk … team and provide technical guidance. · Act as the ultimate point of escalation for complex incidents. · Define and maintain the technical BAU stack. · Implement proactive monitoring and ensure client security. · Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. · Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯

every single day. What You’ll be Doing: You will be accountable for ensuring all ticket ingress is picked up and worked and delivering a fully managed solution through proactive monitoring of the customer estate. You’ll be responsible for ensuring calls are answered within a timely manner to allow us to drive SLA performance. You’ll be … Procedures Provide an effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently Take good care of all Company supplied tools and equipment Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

every single day. What You’ll be Doing: ~ You will be accountable for ensuring all ticket ingress is picked up and worked and delivering a fully managed solution through proactive monitoring of the customer estate. ~ You’ll be responsible for ensuring calls are answered within a timely manner to allow us to drive SLA performance. ~ You’ll be … Procedures ~ Provide an effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently ~ Take good care of all Company supplied tools and equipment ~ Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings More ❯

every single day. What You’ll be Doing: ~ You will be accountable for ensuring all ticket ingress is picked up and worked and delivering a fully managed solution through proactive monitoring of the customer estate. ~ You’ll be responsible for ensuring calls are answered within a timely manner to allow us to drive SLA performance. ~ You’ll be … Procedures ~ Provide an effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently ~ Take good care of all Company supplied tools and equipment ~ Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings More ❯

Hybrid Working - Warrington. Are you a skilled Network Engineer with a passion for building and maintaining robust, secure, and high-performance networks? We're looking for a proactive, technically proficient individual to join our dynamic IT team and help drive our network infrastructure forward. Responsibilities: Configuring and Installing Network Devices: Deploy and maintain routers, switches, firewalls, VPNs, and wireless … access points. Network Maintenance and Upgrades: Perform system upgrades, apply patches, and ensure up-to-date and secure configurations. Monitoring Network Performance: Ensure network reliability, availability, and efficient resource utilization through proactive monitoring and capacity planning. Troubleshooting and Support: Provide Level 2/3 technical support, resolving complex network issues in line with established change management policies. More ❯

customer relationships that promote retention and loyalty Strategic guidance is delivered to the customer to achieve increased adoption and value leveraging FI AI driven solutions and methodology Continuous and proactive monitoring of customer initiatives & challenges Proactive, strategic and expanding utilization to support account growth FI solution use is expanded and adopted within and across customer functional teams … support strategy Ability to work in a dynamic environment and balance multiple responsibilities Outstanding communication skills to include listening, verbal, written and presentation skills Excellent organizational & time management skills Proactive and driven to provide optimal results with high personal drive, integrity, and a positive attitude Comfortable working in a team environment with Product, Sales, IT, and all levels of More ❯

financial reporting. Compliance & Risk Management: Ensure compliance with internal controls, accounting policies, and external regulations related to AR processes. Identify and address potential credit risk or fraud issues through proactive monitoring and analysis. What makes you the perfect fit Education & Experience: Bachelor's degree in Accounting, Finance, or a related field. Minimum of 2-5 years of experience More ❯

work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squad’s delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholders—including customer service, operations, and marketing—to prepare teams More ❯

upcoming work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the More ❯

and clear communication with clients. Managing incident resolutions within agreed SLA, keeping customers updated on progress. Provide feedback to help improve Service Desk operations and contribute to continuous improvement. Proactive monitoring and fault reporting. Contribute to a positive CSAT result by always ensuring customer satisfaction. Incident detection and diagnosis using industry standard network monitoring and management tools More ❯

a part of our growing business. Job purpose: Lead the strategic development and operational delivery of WiFi optimisation across our customer base, ensuring exceptional in-home connectivity experiences through proactive technical management, cross-functional collaboration, and continuous process optimization. You will drive both technical excellence and customer satisfaction by establishing robust troubleshooting frameworks, managing diagnostic tooling, and leading teams … and implement comprehensive technical troubleshooting processes across customer service/technical support teams, field operations, and digital channels Drives customer experience for troubleshooting across unassisted channels Design and lead proactive monitoring and intervention strategies to identify and resolve WiFi issues before they impact customers Establish performance metrics and SLAs for WiFi service quality, monitoring adherence and driving … Knowledge and understanding of different Wifi management platforms Excellent analytical skills with the ability to interpret network performance data and drive process improvement Track record of developing reactive and proactive technical support processes (assisted and unassisted) A problem solving mindset - someone who is willing to get stuck into the detail and deliver complicated change Experience working alongside cross-functional More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

working alongside fast-paced delivery teams, using top-tier tools like GitLab, Jira, Slack and SharePoint whilst collaborating with partners like AWS, UiPath and MongoDB. We're big on proactive monitoring, robust solutions and keeping critical services running smoothly. You will also have access to amazing learning resources, from expert-led training to direct Slack support channels. Details. More ❯

working alongside fast-paced delivery teams, using top-tier tools like GitLab, Jira, Slack and SharePoint whilst collaborating with partners like AWS, UiPath and MongoDB. We're big on proactive monitoring, robust solutions and keeping critical services running smoothly. You will also have access to amazing learning resources, from expert-led training to direct Slack support channels. Details. More ❯

required About you Relevant certifications in Business or Finance Solid market risk and trading experience Exceptional understanding of market risk management processes and dealing systems Exceptional understanding of maintaining, monitoring, and administering trading platforms, trading infrastructure, and bridge technologies Highly numerate, with the ability to clearly articulate data-driven business insights Excellent communication skills, both written and verbal Ability More ❯

and integrations and troubleshooting application issues from desktop through to server Experience of working on at least three of the following: Web development & support, SQL scripting or DBA activities, Monitoring platforms, DevOps tooling, (Github), SaaS based configuration and management, Cloud based applications, Administration and support of Jira cloud Demonstrated Behaviours of Managing a Quality Service, Working Together and Making More ❯