Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Redline Group Ltd
An exciting Remote/Field Based ProductSupportEngineer job has arisen to join an industry leader in the design and development of the latest traffic management technology. The successful candidate will have a strong track record in technical service engineering and have experience in customer facing roles. Skills and Responsibilities of this Remote/Field … Based ProductSupportEngineer job are: First line technical support Installation & commissioning Technical training Field trials & demonstrations Additional benefits of the Remote/Field Based ProductSupportEngineer job: Enhanced overtime pay Company car Profit share This Remote/Field Based ProductSupportEngineer job gives … the opportunity to join a highly successful technology company and play an important role in their projects going forward. To apply for this Remote/Field Based ProductSupportEngineer job, covering the UK, please send an up-to-date CV to Ben Wiles at or call 01582 878816 or 07471181784. More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Elekta AB
Global ProductSupportEngineer- Crawley, UK page is loaded Global ProductSupportEngineer- Crawley, UK Apply locations Crawley time type Full time posted on Posted 2 Days Ago time left to apply End Date: September 1, 2025 (30+ days left to apply) job requisition id R Are you a current Elekta employee … At Elekta, we are united by a clear purpose: to improve the lives of patients by innovating precision cancer treatment. We are seeking a skilled and motivated Global ProductSupportEngineer to join our mission. In this pivotal role, you will serve as the technical bridge between our Business Line Software Solutions and our global regional … regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic. Similar Jobs (2) Senior Product Security Engineer locations 3 Locations time type Full time posted on Posted 5 Days Ago time left to apply End Date: September 1, 2025 (30+ days left to apply) AI More ❯
Thame, Oxfordshire, United Kingdom Hybrid / WFH Options
PEXA Group
Technical ProductSupportEngineer (2nd Line, SaaS) Team: Customer Experience Location: Thame Work Model: hybrid Work Type: Permanent Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the … we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing logs … accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Technical ProductSupport Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors, reviewing More ❯
The ProductSupportEngineer (PSE) is the go-to problem solver for Workiva's platform. Whether through phone, chat, or tickets, PSE's help customers navigate technical and functional challenges. From identifying problems, troubleshooting and providing solutions or workarounds in collaboration with other internal teams to guiding users step by step, PSE's own the customer … experts who make sure customers get the most out of our platforms. Join us in enhancing customer experience & satisfaction while driving our business forward. What You'll Do: Support customers by providing technical and functional expertise over the phone, via chat and ticket management Manage customer inquiries within required time frames, in accordance with our support … every interaction Embrace a culture of knowledge centered service. Through the linking, authoring and editing of Workiva's knowledge base content, to improve customer self-service resources and support ticket deflection Accurately capture ticket notes, document activities and manage tickets in a way that is clear, concise and actionable by other internal resources and customer's viewing from More ❯
Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
Clarke Energy Uk
Job Title: ProductSupport Process Engineer (Service Operations). Reports to: ProductSupport Manager. Location: Knowsley, with UK and some overseas travel as required. Job Purpose: To proactively seek out and drive opportunities to continuously improve processes and quality within the Service Department. Majority of time spent: Highlighting and providing solutions for quality and … process improvements within the Service Department through liaising with the ProductSupport team and other departments where required. Indirect ownership and continuous auditing of internal service department functions, including technical auditing of contractors and suppliers whilst leading the service process development and change management function. We are seeking a highly motivated and technically skilled individual to join The … Clarke Energy team as a ProductSupport Process Engineer within our Service Operations Team. This exciting role is designed for someone with a strong engineering background and a passion for driving efficiency, quality, and process improvements within our service operations. Key Responsibilities: Drive process and quality improvements within the Service Department under the guidance of the More ❯