London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
join the team on an initial 6-month contract. The ideal candidate will bring a broad range of technical expertise and a strong problem-solving mindset to support virtual desktop environments and resolve escalated technical issues. Key Responsibilities: Provide 2nd line support for a wide range of IT issues across the business. Manage and resolve escalated tickets and technical … queries efficiently. Support and troubleshoot Virtual Desktop Infrastructure (VDI) including VMWare , Citrix , and RemoteDesktop environments. Deliver high-quality remotedesktop support to end users. Collaborate with internal teams to ensure timely resolution of incidents and service requests. Maintain detailed documentation of issues, resolutions, and procedures. Essential Skills & Experience: Proven experience in 2nd line IT … support roles. Strong working knowledge of VMWare , Citrix , and Virtual Desktop environments. Experience with RemoteDesktop Support tools and techniques. Excellent problem-solving and analytical skills. Ability to work independently and manage multiple priorities in a remote setting. Strong communication skills and a customer-focused approach. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting More ❯
role in ensuring smooth day-to-day operations for both employees and production teams, all utilizing the client's studio technology and applications. Please note: This is NOT a remote position. The role is ON-SITEand requires regular travel to multiple site locations. Responsibilities Serve as the primary on-site technical point of contact for studio employees and production … all user-facing issues, with a focus on minimizing downtime in active productions. Proactively troubleshoot, diagnose, and resolve issues involving macOS, Windows, and Linux systems. Support and maintain virtual desktop infrastructure (VDI) and remotedesktop technologies. Communicate effectively with production and departmental teams to assess IT needs and provide solutions. Monitor systems and services for reliability and …/or production support role within a production, broadcast, or post-production environment. Strong working knowledge of macOS, Windows, and Linuxsystems. Familiarity with helpdesk ticketing systems, automation tools, and remote management applications. Understanding of virtual desktop infrastructureand remotedesktop solutions. Excellent time management skills and the ability to prioritize multiple issues simultaneously. Ability to work effectively More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. … quality support for incidents and service requests raised through our Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and RemoteDesktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and … implement migrations and deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: RemoteDesktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With … report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve … partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remotedesktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
Analyst or 3rd Line Service Desk Analyst. 2nd Line/3rd Line Service Desk Analyst Responsibilities: Provide an exceptional customer experience through technical support and assistance to end-users remote or on-site as required. Troubleshoot and resolve hardware, software, and network issues promptly and effectively. Fix 70% of incidents at first contact (when possible). Achieve overall customer … such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and RemoteDesktop Control. Hands-on experience with scripting or automation (desirable) Driving Licence Team player, you will thrive in More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Gold Group Ltd
Analyst or 3rd Line Service Desk Analyst. 2nd Line/3rd Line Service Desk Analyst Responsibilities: Provide an exceptional customer experience through technical support and assistance to end-users remote or on-site as required. Troubleshoot and resolve hardware, software, and network issues promptly and effectively. Fix 70% of incidents at first contact (when possible). Achieve overall customer … such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and RemoteDesktop Control. Hands-on experience with scripting or automation (desirable) Driving Licence Team player, you will thrive in More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , RemoteDesktop Services , and network support Understanding of virtualisation , backup , and disaster recovery solutions Ability to manage and prioritise workload effectively Excellent customer service skills , both written and verbal More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Technology is the perfect place to start your journey in IT. Join them as an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. … driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remotedesktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English … Benefits: £14,722 per annum Monday to Friday, 9:00am 5:30pm. 28 days holiday (including bank holidays). Company phone and laptop. Travel reimbursement for client visits. Hybrid remote/on-site working. Pension scheme. Ongoing training and development opportunities. Your Training with Baltic Apprenticeships Through Baltic Apprenticeships Level 3 programme, youll build a solid foundation in IT More ❯
Employment Type: Advanced apprenticeships, Work From Home
United Kingdom, Land Gate, Greater Manchester Hybrid / WFH Options
Morson Talent
database/historian systems using SQL scripting. Experience with networked control systems, centralised management and distributed server/client systems with thick & thin clients. Experience with Virtual Machines and RemoteDesktop Applications. Experience with OT Cyber Security and the development of cyber secure designs. Experience in delivering in accordance with Sellafield Ltd Mgmt. System (V-Model). Awareness More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
KO2 Embedded Recruitment Solutions LTD
Role: Senior Linux Engineer Location: Fully Remote - Must be UK based Type: Full-time Salary: Up to £65,000 + Benefits Are you a Linux expert ready to take your skills to the next level in a fully remote, technically advanced environment? We are looking for a Senior Linux Engineer to join a leading Linux services and support … VPNs, and firewalls Containers & automation: Docker, Kubernetes, and CI/CD pipelines Cloud platforms: AWS, Azure, and Google Cloud Infrastructure: High-availability clusters, Pacemaker, filesystem replication, hybrid cloud environments, remote desktops Internal tools: Request Tracker (RT), MediaWiki, Icinga, and other custom utilities Skills and Experience Required: Proven experience in Linux system administration and automation Strong background in web and … clearly to both technical and non-technical audiences Experience mentoring or teaching junior engineers Previous consultancy or client-facing experience is a plus, but not essential Why Apply? Fully remote - work from anywhere in the UK Work for a dedicated Linux consultancy where open-source and engineering excellence are core values Exposure to a wide range of industries and More ❯