Bristol, England, United Kingdom Hybrid / WFH Options
Made Tech
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. SeniorUserResearcher Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: GBP 51,000 - GBP 60,000/year Description Made Tech wants to positively impact … critical services enabled by technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. SeniorUser Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate … with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design of a chosen Key Responsibilities Acts as the research subject matter expert on a More ❯
London, England, United Kingdom Hybrid / WFH Options
Made Tech
critical services enabled by technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. SeniorUser Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate … with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design of a chosen Key Responsibilities Acts as the research subject matter expert on a … shared understanding of what success looks like Comfortable in selecting the most appropriate qualitative/quantitative research methods when designing a research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that More ❯
London, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
of HMRC’s Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … watch the full series and come and discover your potential. Job Description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. … You will be joining a thriving and supportive UserResearcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust research with real-world impact. You will be based at one of our More ❯
London, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Corecom Consulting Principal Recruitment Delivery Consultant Job Title : SeniorUserResearcher Contract : 12-Month Fixed Term Location : London based hybrid About the Role We have an exciting opportunity for an experienced SeniorUserResearcher to join a dynamic User Research team. You will play a pivotal role in shaping user-centered solutions, guiding the development of innovative products, and improving outcomes for users. This is a collaborative role, working closely with cross-functional teams to drive user research initiatives across multiple projects. You'll help define research capabilities, establish methodologies … and ensure that user insights are at the heart of product and service design. Key Responsibilities Lead, design, and conduct user research studies throughout the product lifecycle. Utilise a range of research methodologies to address stakeholder questions and product goals. Embed user research findings into agile processes and ensure alignment with product priorities. Actively engage stakeholders in More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
DWP. Digital with Purpose. We are looking for a SeniorUserResearcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a userresearcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to assure best practice in research. … championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/clients. Experience of persuading others on the value of research, defending research findings and challenging others on the use of research. Experience of working with constraints and More ❯
London, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
DWP. Digital with Purpose. We are looking for a SeniorUserResearcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a userresearcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to assure best practice in research. … championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/clients. Experience of persuading others on the value of research, defending research findings and challenging others on the use of research. Experience of working with constraints and More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
Business Services sits within HMRC’s Chief People Officer Group, and provides critical human resources, finance, payroll and procurement services to colleagues in HMRC and Department for Transport. The Senior Content Designer role sits within Unity Business Service’s People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our … colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job Description HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an … opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive UserResearcher community, with regular opportunities for insight sharing, training and discussion. Our team draws together expertise from a wide variety of backgrounds and sectors and welcomes new ideas on how we can continue to conduct robust research More ❯
London, England, United Kingdom Hybrid / WFH Options
Coinbase
be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. We are looking for a senior mixed-methods researcher based in the UK to support our International team with qualitative and quantitative user insights. Knowledge and past experience working internationally and managing research … processes Craft research reports to clearly communicate findings, making impactful design and product recommendations for the team What we look for in you (ie. job requirements): 5+ years of user research experience, preferably with some experience in a lead role or as primary point of contact for a large product area with many stakeholders Knowledge and past experience working … internationally or with international stakeholders Experience managing research vendors Knowledge and experience with a variety of qualitative and quantitative research methods Experience with unmoderated testing, and democratised user research Confident team leadership and patient guidance to a range of stakeholder levels, including guiding stakeholders through their own research Easily communicates complex concepts, with ability to influence strategy and decision More ❯
London, England, United Kingdom Hybrid / WFH Options
Our Future Health Limited
We are looking for a SeniorUserResearcher to develop insights about customers’ needs that will support the development of a long-term product roadmap and inform the design of products that are valuable to researchers.This role will enable the organisation to track customer satisfaction over time to enable continual improvement and facilitate customer growth. Our Future … generations can live in good health for longer. What you’ll be doing Your key responsibilities will include but not be limited to: Conduct in-depth qualitative and quantitative user research with researchers to define customer pain points, behaviours, and needs, supporting the development of a long-term product roadmap. Design and execute usability studies to refine features before … launch, reducing issues at launch and improving user satisfaction. Establish scalable feedback systems (e.g., satisfaction surveys (NPS)) to track customer sentiment and continuously refine product offerings. Analyse and synthesize research findings into actionable insights and strategic recommendations Build and maintain a knowledge repository of user insights for ongoing and future reference Support with management of our Early Adopter More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Netcompany
business needs. Job Description At this level, you will be expected to: Have experience working to the GDS design principles or equivalent standards in the UK Public sector. Build user-centred practices in new teams. Align user research activities with wider plans to inform a service proposition. Carry out user research and supervise and develop other user … research practice. Advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Have experience of a wide range of primary and secondary user research methods. Understand and help teams apply a range of methods to analyse research data and synthesise findings. Present research findings effectively, summarising and tailoring for different audiences. Understand … the social and technological context of projects. Align user research activities to inform decision making and action. Know about the technologies used to build and operate digital services. Help inexperienced teams adopt user-centred practices and embed them into their agile workflow. Qualifications 4 years plus User Research experience. Experience working to the GDS design principles or More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
diverse business needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
Netcompany
business needs. Job Description At this level, you will be expected to: Have experience working to the GDS design principles or equivalent standards in the UK Public sector. Build user-centred practices in new teams. Align user research activities with wider plans to inform a service proposition. Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences. Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
London, England, United Kingdom Hybrid / WFH Options
Government Digital and Data
We are recruiting for two SeniorUser Researchers to join our User Centred Design team. As a UserResearcher at Ofsted, you will play a key role in rebuilding and continuously improving our digital services, websites, and systems. You’ll be part of our User Centred Design function, working alongside Content Designers and Interaction … Managers, and other stakeholders. What You’ll Do Work on a project basis, focusing on one or two services or phases of work at a time. Plan and conduct user research to generate actionable insights that inform service design and delivery. Collaborate with multidisciplinary teams, including contractors and suppliers, to ensure user needs are at the heart of … our digital services. Support the development of product strategies and agile delivery practices across Ofsted. Help stakeholders and staff understand and adopt user-centred and agile approaches. Contribute to planning and scoping future research activities across multiple projects. This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with More ❯
23 Stephenson Street, West Midlands, England Hybrid / WFH Options
Government Digital & Data
We are recruiting for two SeniorUser Researchers to join our User Centred Design team. As a UserResearcher at Ofsted, you will play a key role in rebuilding and continuously improving our digital services, websites, and systems. You'll be part of our User Centred Design function, working alongside Content Designers and Interaction … Managers, and other stakeholders. What You'll Do Work on a project basis, focusing on one or two services or phases of work at a time. Plan and conduct user research to generate actionable insights that inform service design and delivery. Collaborate with multidisciplinary teams, including contractors and suppliers, to ensure user needs are at the heart of … our digital services. Support the development of product strategies and agile delivery practices across Ofsted. Help stakeholders and staff understand and adopt user-centred and agile approaches. Contribute to planning and scoping future research activities across multiple projects. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with More ❯