1 to 25 of 27 Remote Service Designer Jobs in the UK

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary upto £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary upto £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer You Will Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the … end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside More ❯

Service Designer (Multiple roles) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits. Candidates must have LIVE SC Clearance. An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge … and Glasgow. We offer hybrid working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and … outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits. Candidates must have LIVE SC Clearance. An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge … and Glasgow. We offer hybrid working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and … outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

Job Title: Service Designer E Contract Length: 6 months (with potential extension) Location: Leeds, Wellington Place - Hybrid (2 days in office) Pay Rate/Salary: Competitive About this opportunity We are looking for a talented Service Designer to help shape the way change is delivered at pace and scale across a leading financial organisation. You'll … building advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to … Actively contribute to the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle More ❯

We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a Service Designer … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A Service Designer here must be More ❯

Senior UX Service Designers x 2 £450 per a day pay - **Inside IR35** 6 Months Contract Remote Working We're looking for a highly experienced and passionate Senior UX Service Designer to join our dedicated team, focused on transforming critical public services. You'll play a vital role in designing end-to-end, citizen-centric experiences that … requires a blend of strategic thinking, hands-on design expertise, and the ability to navigate the unique complexities of the public sector environment. Key Responsibilities Take ownership of complex service areas, leading the design from discovery and alpha stages through to live implementation and continuous iteration. Plan, conduct, and analyze comprehensive user research (qualitative and quantitative) with diverse user … groups, turning insights into actionable design recommendations. Create detailed service blueprints, user journey maps, and system maps to visualize the current state and model future state services across all touchpoints. Collaborate effectively with policy experts, product owners, delivery managers, subject matter experts, and other designers to align service design with policy intent and technical feasibility. Ensure all designs More ❯

Job Title: Service Designer Location: London or Birmingham (Hybrid) Position Type: Contract Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. The ideal candidate will blend creativity, strategic thinking, and technical expertise to shape exceptional digital-first experiences. Key … Responsibilities: - Lead Service Design Projects Drive end-to-end service design engagements, including facilitating client workshops, leading ideation sessions, developing service concepts, blueprints, and other key artefacts by integrating research, design, business, and technology perspectives. - Design Digital-First Experiences Independently create innovative and complex digital experiences that align with commercial objectives, such as increasing digital channel adoption … that address user needs and business goals. - Uncover Customer Insights Utilize advanced design research methods to identify latent customer needs and pain points, and map intricate user journeys and service processes. - Promote Design Excellence Stay ahead of emerging trends in digital service design and actively share knowledge and best practices with the team to foster continuous learning and More ❯

Job Title: Service Designer Location: London or Birmingham (Hybrid) Position Type: Contract Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. The ideal candidate will blend creativity, strategic thinking, and technical expertise to shape exceptional digital-first experiences. Key … Responsibilities: - Lead Service Design Projects Drive end-to-end service design engagements, including facilitating client workshops, leading ideation sessions, developing service concepts, blueprints, and other key artefacts by integrating research, design, business, and technology perspectives. - Design Digital-First Experiences Independently create innovative and complex digital experiences that align with commercial objectives, such as increasing digital channel adoption … that address user needs and business goals. - Uncover Customer Insights Utilize advanced design research methods to identify latent customer needs and pain points, and map intricate user journeys and service processes. - Promote Design Excellence Stay ahead of emerging trends in digital service design and actively share knowledge and best practices with the team to foster continuous learning and More ❯

DWP. Digital with Purpose. We are looking for a hands-on Senior Service Designer with deep experience in creating end-to-end services that solve complex challenges to join us at DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the … of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. The skills, knowledge and experience you need: Service Design Expertise : Proven experience designing end-to-end, front-to-back services that address complex challenges across departments or business areas. User-Centred Design : Strong ability to apply evidence … based design principles that meet user, colleague, and organisational needs. Strategic Communication : Skilled in engaging and influencing stakeholders at all levels to support design decisions and service outcomes. Collaboration & Facilitation : Capable of leading conversations, building consensus, and fostering teamwork across multidisciplinary groups. Mentorship & Community Engagement : Experience mentoring others and contributing to a culture of openness, learning, and shared practice More ❯

Senior Service Designer Gov/GDS £(Apply online only) Per day, Outside IR35 Fully remote! Initially until the end of March 2026 Our exclusive Consulting partner urgently requires the services of an experienced Service Designer to to join a Central Gov pilot project focused on improving data skills. You will be responsible for: Owning: Journey mapping … and service blueprints Ideation and co-designing workshops with stakeholders Service design prototypes for testing Supporting: Research and user testing activities GDS service assessment Beta roadmaps and Discovery/Alpha reporting Must haves: Strong collaboration and stakeholder engagement skills Proven experience advocating for user-centred design in complex public sector environments Please apply by submitting your latest More ❯

Service Designer Location: Newcastle upon Tyne, UK Salary: Competitive + package (dependent on experience) Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week. Note: The above information relates to a specific client requirement. Accenture is a leading global professional services company … with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: As a service designer you’d be responsible for crafting the complete end-to-end experience of a service. Your role would be to optimise and enhance services to ensure they … not only meet the needs of users but also align with the broader goals of the business. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. You would work collaboratively with various teams to ensure everyone is aligned and working toward a common vision. By identifying pain points More ❯

Service Designer (SC Eligible) Salary: £50-70K + Benefits Location: Glasgow (hybrid – 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You’ll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real impact. What … You’ll Do Lead and contribute across the full service design process – from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user journeys, blueprints … personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You’ll Bring Proven experience delivering end More ❯

Service Designer (SC Eligible) Salary: £50-70K + Benefits Location: London (hybrid – 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You’ll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real impact. What … You’ll Do Lead and contribute across the full service design process – from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user journeys, blueprints … personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You’ll Bring Proven experience delivering end More ❯

s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You … ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services … we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals More ❯

s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You … ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services … we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals More ❯

Service Designer 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team is 22-strong, diverse and genuinely one of the most collaborative groups … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range of stakeholders and clients: You'll be … running workshops and communicating insights to gain alignment and buy-in. 💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors. 💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed. 💫 Contributing to business growth: Part of More ❯

with offices in London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £60k … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service design artefacts and outputs, such as … current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional More ❯

London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) We're looking for multiple Jnr/Mid-Senior Service Designer Consultants to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a budget of £55-70k … disc bonus + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service More ❯

Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Service Designer until the 31st of March 2026 on a rate of £25.96 - £30.22/hour PAYE - working 35 hours per week. This role will be remote working, candidates should be UK based. Responsibilities: - Use design thinking, methods and tools to solve … bringing together individuals, partners and stakeholders to unpick challenges and identify new solutions - Enable co-leadership for individuals: Designing solutions that enable individuals themselves to co-lead research and service design activity - Synthesise research results into insights, themes, service opportunities and design principles - Use research/insights to identify inspiring new solutions - Develop well specified concepts, blueprints and … partners and colleagues Essential Skills: - Have demonstrable work experience equivalent to SCQF level 9 or be educated to degree level in design - Experience of using the design process in service or product development - Experience of delivering new service or product designs - Experience in planning and leading design projects - Knowledge of service design processes and related disciplines - Well More ❯

We are seeking a Staff Service Designer to join our team: Required Skills and Expertise ● 10+ years in Service Design, Experience Strategy, Business Transformation, or Strategic Consulting. ● Proven track record leading enterprise-scale discovery or transformation programs with measurable outcomes. ● Deep expertise in systems thinking, service blueprinting, strategic facilitation, and opportunity framing. ● Strong ability to synthesize … workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com. Please let me know the best time and number to connect with you or please More ❯