4 of 4 Remote/Hybrid Service Support Manager Jobs in the UK

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people ...

Company Shop Group is seeking an IT Support Manager to lead the delivery of all IT support functions in a hybrid role based in Tankersley, Barnsley. … role focuses on meeting SLAs, managing outsourced services and vendors, and ensuring stable, secure IT operations across the business. You will oversee the IT service desk, drive performance improvements, and mentor the support team while aligning with group IT security policies. Hybrid work requires 3 days ...

taking on the administrative and operational work that keeps their business moving. You’ll own both teams end to end, setting the standard for service, building a culture of continuous improvement, and developing the people who make it happen. The role can be based remotely, with frequent visits … Take full ownership of how our Technical Support and Managed Services teams operate and perform Make sure both teams consistently meet customer Service Level Agreements Keep Support and MS case queues assigned, moving and resolved Run a support model that serves our global ...

ideal for someone with a background in Account Management, Customer Success, or Business Development. Someone who is passionate about building relationships and driving service adoption. This role will be based in our London office in a hybrid capacity. About the Team Our team sits at the intersection of Product … Sales, and Service Delivery. We focus on delivering service experiences that help customers unlock the full value of Zoom’s platform. We collaborate globally to develop, position, and scale support and managed service offerings across diverse markets. We work closely with customers, channel partners ...