Agency Customer Success Manager
England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Clutch Canada
customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. You will function as the crucial link between customers, Meta, Pinterest, Snapchat, and TikTok and our product development team. As a CSM, you'll get a front row seat to the fast-paced online marketing industry, which will allow you to learn … the digital ecosystem in general so that you're constantly able to solve customers' problems. Build, manage and develop strong relationships with customers and platform partners including Meta, Pinterest, Snapchat, TikTok and Google. Collaborate with internal teams, including product developers, to maintain the quick feedback loop between customers and product. We're definitely looking for you, if you Possess 4+ … years of relevant experience in a Customer Success or similar customer-facing function. Have a good understanding of paid digital advertising (Meta, Pinterest, Snapchat, TikTok, Google and programmatic). Are highly empathetic, with a positive attitude and a strong desire to help our customers reach their goals. Have a results-driven mentality, with a bias for action and collaboration. Are More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: