2 of 2 Remote/Hybrid Technical Team Leader Jobs in the UK

Technical Team Leader - 2nd and 3rd Line - MSP Service Desk - Hybrid Reading

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
Technical Team Leader 2nd & 3rd Line IT Service Desk Team Leader Location: Reading Hybrid 3 days in office per week. (Month 1 full time in office) Salary: £45,000 - £55,000 Role and responsibilities Lead L2 analysts and L3 systems administrators … managed services, combining 65% hands-on technical work with 35% management. Own senior escalations, major incidents, root cause investigations and infrastructure improvements. Support Microsoft platforms, servers, cloud and networking; coordinate patching and vulnerability remediation with the SOC. Manage queues, workloads, KPIs and SLAs using ITIL processes. Maintain documentation ...

Technical Team Leader - 2nd and 3rd Line - MSP Service Desk - Hybrid Reading

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, Berkshire, UK
Technical Team Leader A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. 2nd & 3rd Line IT Service Desk Team Leader Location: Reading – Hybrid 3 days in office per week. … office) Salary: £45,000 - £55,000 Role and responsibilities Lead L2 analysts and L3 systems administrators in managed services, combining 65% hands-on technical work with 35% management. Own senior escalations, major incidents, root cause investigations and infrastructure improvements. Support Microsoft platforms, servers, cloud and networking; coordinate patching ...