About Maze Maze is the userresearch platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables … insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the userresearch platform in UX Tools' Design Tools Survey -and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Vivedia Limited
a well-rounded UX Designer to join our Technology team. Reporting to our Delivery Manager, youll be working with our Product Managers to understand customer needs and through observation, research, iterative prototyping, and how we can achieve our business goals. Youll get to explore real-world customer problems and help our Technology team implement creative, innovative solutions across web … Sheffield office. Proven UX design experience with a strong portfolio including web application UX. Proficiency in visual design and wireframing tools such as Figma or similar. Experience in conducting userresearch and observation or usability testing, turning the output into data that can drive product design decisions. Strong problem-solving skills with a creative yet pragmatic approach. Able … to outline UI guidelines, themes and build UI toolkits for desktop and responsible/mobile. Experience carrying out user-interviews and identifying user pain-points. Excellent communication and collaboration skills. Experience working with development teams to get designs into production and reviewing user uptake Experience with customer analytics and data-driven design Proficiency in accessibility and inclusive More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Addition
Senior User Researcher Shaping products that genuinely connect with people takes more than clever design; it takes insight. This role puts you at the heart of that process, helping well-known brands and scaling businesses understand their users and create experiences that stand out. Ready to lead the future of AI? A globally leading AI engineering firm needs a … Senior User Researcher to own the full userresearch process on their most ambitious projects. This is your chance to be at the forefront of innovation, turning insights into reality. Role Overview: Location: Central London/Hybrid Package: £60,000- £78,000per annum & benefits Industry: Technology/Product Design & Research What You’ll Be Doing: Leading … the full userresearch process on projects, from opportunity spotting through to embedding insights into product strategy. Running discovery and delivery research streams, aligning them with agile workflows. Using a mix of qualitative and quantitative methods to validate ideas and test product experiences. Partnering with product and design teams to turn evidence into actionable strategy and roadmaps. More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Role: Lead User Researcher (x2) - GDS Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Band 8a (£55,690) Pension : 23.7% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi … award-winning organisation, and was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find x2 Lead User Researchers who can plan and lead userresearch activities in teams and on more complex services. Management, Leadership & Training Mentor, coach and develop researchers, advising on tools and methods. Deliver core … training on specialist research practices across programmes. Act as an expert advocate for user-centred approaches. Build organisational buy-in and continuously improve team practice. Planning & Design Lead and plan userresearch for complex services and user journeys. Select, promote and embed appropriate research approaches across teams. Align research activities with organisational priorities More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
best way for users to interact with our digital services, in terms of both overall flow and at the level of individual design elements. You will have an inclusive, user-centered approach and enjoy adapting and learning at pace. You will work independently, have the ability to identify user issues and important needs, and will mentor junior designers … technology that may impact designs, adapting your approach accordingly.5. Evidence- and context-based design - absorb large amounts of conflicting information and use it to produce simple designs to meet user needs6. Identify constraints, such as policy or legislation and communicate about these and work within them.7. Understand the sustainability and consequences of your design decisions and make design decisions … for feedback.10. Work within a strategic context and communicate how activities meet strategic goals. You contribute to the development of strategy and policies, and act as an advocate for user-centred design.11. Collaborate with user researchers and represent users internally. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
interAct Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case!You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions.Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or More ❯
Neston, Merseyside, North West, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
to Cheshire site) Duration: 6 months + possible renewals We're looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct userresearch, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct userresearch, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯
We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with userresearch, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯
Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, userresearch, and user experience, with a proven track record of delivering impactful solutions … in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct userresearch to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past … assessments where you identified challenges, developed strategies to overcome them, and implemented solutions that enhanced user experiences. Collaborate with cross-functional teams in an Agile environment to iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer More ❯
and safety aspects of using AI in drug discovery and the clinic. Key responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform userresearch to understand the application's risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out userresearch for software development Knowledge of generative AI and large language models Strong skills in Python, including development and testing Knowledge of agile practices and able to perform … AI/ML approaches and deployment of AI/ML powered applications - especially using language models or NLP and agent-based approaches (e.g. LangGraph, PydanticAI, AutoGen) Prior experience conducting userresearch for AI applications Knowledge of AI/ML evaluation and benchmarking approaches, including safety and robustness evaluations Web-based front end development experience More ❯
Summary Triad is seeking a skilled Content Designer to join our team working on meaningful public sector digital services. You'll play a critical role in creating clear, concise, user-focused content for government-facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary … teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the GOV.UK content style guide and contribute to agile delivery teams across the entire product lifecycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy - Develop … and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on userresearch, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams to ensure content meets user and business needs. Accessibility - Ensure content is inclusive and accessible to all users, adhering to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Searchability
multichain asset management, NFT interactions, and transaction signing. Working closely with product and engineering, they'll turn complex concepts such as gas fees and cross-chain swaps into clear user journeys, while maintaining a scalable design system across web, mobile, and hardware wallets. The role requires proven blockchain product design experience, strong userresearch skills, and the … ability to embed trust and security into every interaction, ensuring the product remains accessible, competitive, and user-friendly in a rapidly evolving space. RESPONSIBILITIES: Lead the design of user experiences for multichain wallets, NFTs, and crypto transactions. Translate complex blockchain concepts into clear, user-friendly flows. Collaborate with product managers, engineers, and other stakeholders to define and … deliver features. Create and maintain a scalable design system across web and mobile platforms. Conduct userresearch and usability testing with both crypto-native and new-to-Web3 users. Ensure trust, security, and clarity are central to all designs. Stay ahead of blockchain and Web3 design trends to drive innovation. WE NEED YOU TO HAVE: 5+ Years experience More ❯
Birmingham, Leeds, Liverpool, London, United Kingdom Hybrid / WFH Options
UK Health Security Agency
evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to … We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating … a users content journey maps to government processes. They write clear, usable content for transactional and information services and assure the quality of others work. They use data and userresearch to make content decisions. The content designer will be responsible for assuring content quality and best practice. Together with other UCD professions, youll ensure quality, innovation, and More ❯
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct userresearch and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Triad Group PLC
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next 'Rising Star of the Year?' Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct userresearch and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
step in your career and be part of a growing product community, whilst supporting our NHS.As a Product Owner, you will work across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products developed, ensuring our products and services better meet the needs of users and the organisation. The post holder … will own the design and iteration of the product and support delivery teams with knowledge of user needs and business goals to define scopes and priorities and solve problems for our users and stakeholders.NHSBSA product owners put people at the heart of everything they do. They are inclusive, ensuring NHSBSA services work to improve lives, directly or indirectly and … Flexible working Flexi time Hybrid working model Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Main duties of the job Accountability for the successful delivery of user centred products, including owning the product vision and roadmap from inception through to delivery of the product. Manage competing priorities, adapting products and services where needed to meet both More ❯
Link to Privacy Policy Link to Cookie PolicyUser Researcher page is loaded User Researcherlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R7959 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. … career-defining opportunity to build the future of fintech. Job Description SummaryUX Researchers at design world-class financial products and payment experiences that are intuitive, empowering, and grounded in user needs. You'll be an integral part of the product development process, shaping ideas, designing end-to-end flows, and collaborating with cross-functional teams to deliver elegant solutions … that succeeds together. We are looking for a self-driven and hands-on UX Researcher who finds personal fulfillment in the collective success of the impact we have on user experiences. As we believe in-person collaboration supports the collaborative culture at , you'd be working in a hybrid model with three days in the office per week.You will More ❯
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: 300- 600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pertemps Cambridge
product features. Collaborate with engineering, design, and commercial teams to ensure smooth, agile delivery. Own backlog management, sprint planning, and release schedules. Champion a data-driven approach, leveraging analytics, user feedback, and market insights to shape the roadmap. Conduct userresearch to uncover insights that influence product direction. Present product updates and insights to senior stakeholders with … products and leading cross-functional teams. Strong commercial awareness with the ability to connect product work to business outcomes. Data-led decision maker with excellent analytical skills. Passionate about userresearch, discovery, and embedding customer insight into product design. Exceptional communication and stakeholder management skills. Ambitious, hands-on, and ready to step into a bigger role with scope More ❯
to 1 projects and initiatives that require significant awareness-building, impactful campaigns, and the successful launch of new categories and collections! As a full-stack design team encompassing content, research, and localisation, we collaborate closely with our Product, Engineering, and Data Science teams to successfully execute our product strategy. Working across both Partner and Consumer products provides us with … and updates, gathering feedback from product teams, your peers and sharing iterations with your team to further improve the experience. Shape product strategy and vision by working together with userresearch and product managers. Assist with technical implementation: Work closely with engineering who build the experiences and also help contribute to the design system when needed. Contribute to … you're able to get people along on the journey with you Are well versed at working with disciplines in your work to achieve the best outcome, such as userresearch, data science, content and engineering. Enjoy mentoring others in their professional development as designers Have several years' experience in an individual contributor role on a product design More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Microlise
technology focused Product Specialist , to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and userresearch to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational insight, and delivery focus. Youll be … documentation bringing clarity and polish to both internal and customer-facing content. Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. Conduct userresearch through surveys, interviews, and regular site visits to capture real-world feedback and pain points. Engage with global Product and Engineering teams to channel market insight into More ❯
work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous userresearch, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence user centred design Champion user centred … design and inclusive research so customer insight, behavioural data and service metrics inform decisions at roadmap and portfolio level. Build trusted relationships with senior stakeholders, influencing direction through clear narratives, artefacts and measurable goals. Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences. Represent the UX discipline … of psychological principles of design Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Embrace user and internal community feedback Ability to actively listen, hear and understand what is said and not said, and with nuanced comprehension of meaning and intent Driven by change. Constantly More ❯
Employment Type: Permanent, Part Time, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous userresearch, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence user centred design Champion user centred … design and inclusive research so customer insight, behavioural data and service metrics inform decisions at roadmap and portfolio level. Build trusted relationships with senior stakeholders, influencing direction through clear narratives, artefacts and measurable goals. Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences. Represent the UX discipline … of psychological principles of design Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Embrace user and internal community feedback Ability to actively listen, hear and understand what is said and not said, and with nuanced comprehension of meaning and intent Driven by change. Constantly More ❯
Employment Type: Permanent, Part Time, Work From Home