4 of 4 Value-Added Service Jobs in the UK

grade platforms and solutions for the telecommunications industry. With more than two decades of experience, the company supports leading mobile network operators and service providers across Europe, Africa, Asia, and North America, with software deployed commercially in 40+ … countries. The organisation develops advanced, carrier-grade solutions such as - Agentic AI and Conversational Automation platforms, Messaging, Voice & Video, 5G-enabled applications, value-added services, core telecom platforms, IPTV and Fintech. The company operates internationally and is now executing a new phase of growth focused ...

problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back … instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge ...

problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back … instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge ...

particularly from Cisco. Conduct detailed technical assessments and analysis of client environments. Develop tailored HLD solutions to address client needs and deliver value-added services. Create compelling proposals, presentations, and demonstrations for clients. Stay updated on industry trends and emerging technologies to inform solution design. Build … uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ...