the future through DevOps, Agile practices, and technology modernisation. What We're Looking For Experience with large-scale telephony platforms and voice solutions, ideally with exposure to Avaya, Genesys, Verint, and RingCentral . Proven track record of leading engineering teams , balancing service stability with transformation. Strong background in automation and Infrastructure as Code (IaC) , with knowledge of tools such More ❯
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom
Head Resourcing
the future through DevOps, Agile practices, and technology modernisation. What We're Looking For Experience with large-scale telephony platforms and voice solutions, ideally with exposure to Avaya, Genesys, Verint, and RingCentral . Proven track record of leading engineering teams , balancing service stability with transformation. Strong background in automation and Infrastructure as Code (IaC) , with knowledge of tools such More ❯
independently under general direction towards predetermined longer-term goals Ability to work as part of a matrixed team, building supportive and collaborative relationships with colleagues in order to meet Verint's objectives. Understanding of client and account relationship management. Ability to create and implement strategic account plans for allocated accounts. Able to work flexibly within a team and alongside More ❯
Voice Engineering Lead, Automation, Avaya, Genesys, Verint, RingCentral, IaC A leading provider of Financial Solutions is seeking a Voice Engineering Lead who can drive this part of the IT infrastructure forward and work at scale, automating key processes and services. The role: You will lead a team of Telephony Specialists, providing technical direction, mentoring, and fostering a culture of … decisions, ensuring alignment with industry best practices and Group technology policies. Skills required: Extensive experience with telephony platforms and voice solutions, with exposure to technologies such as Avaya, Genesys, Verint, and RingCentral. Proven ability to lead engineering teams, manage risk, and balance service protection with transformation. Strong background in automation and Infrastructure as Code (IaC), with proficiency in tools … capabilities aligned to future architecture. A proactive mindset for unblocking technical challenge s , exploring new patterns, and proving solutions ready for enterprise adoption. Voice Engineering Lead, Automation, Avaya, Genesys, Verint, RingCentral, IaC McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. More ❯
