3 of 3 2nd/3rd Line Support Engineer Jobs in the UK excluding London

Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd / 3rd Line Support / Support Engineer is required for supporting their growing internal team, you will be based in their Witney office … within their IT team supporting internal and external clients. Duties and Responsibilities 2nd / 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team … consisting of Head of IT, IT Systems Manager and 1st / 2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of More ❯

Our client, a global organisation, urgently require an experienced 2nd / 3rd Line Support Engineer to join their team on a permanent basis. In order to be successful, you will have the following experience: Experienced in 2nd and 3rd line systems support Experienced within databases, networks, systems security, backup and patch management Tech: MS Azure, MS Server, Office 365, UNIX / Linux environments, VMware MUST be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Providing 2nd and 3rd line support … network equipment to ensure seamless network operations Liaise with internal departments to ensure systems issues are resolved Ensure that SLA's are met across the team Work with 3rd party technology suppliers when required This represents an excellent opportunity to secure a permanent position within a high profile and rapidly growing organisation People Source Consulting Ltd is acting More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer / Helpdesk 2 nd / 3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer / 2 nd / 3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical … background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer / 2 nd / 3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active More ❯