1 to 25 of 31 Remote/Hybrid 2nd Line Engineer Jobs in the UK excluding London

2nd Line Support Engineer Location: Milton Keynes Salary: £30,000 to £36,000 per annum Hybrid, 3 days onsite and 2 days working from home Skils: Cloud, IT support, MS365, Azure, 2nd line, SLA, Windows, Server, Exchange, Mobile Support, Desktop, servicedesk, hardware … software, Installations etc We are looking for an experienced 2nd Line Support Engineer to join an established IT support team in Milton Keynes. You will provide technical support across hardware, software and networking, helping users resolve technical issues while delivering excellent customer service. This ...

Service Desk Engineer - 2nd Line Department: Service Delivery - Prism Employment Type: Permanent Location: Cheshire Compensation: £30,000 - £32,000/year Description Service Desk Engineer - 2nd Line Based in Congleton, Cheshire (hybrid working available following successful probation) Salary … building long-term partnerships with our clients. As we continue to grow, we're looking for a customer-focused Service Desk Engineer (2nd Line) to join our busy Service Desk team in Congleton. This is an exciting opportunity for an experienced IT support professional ...

2nd Line IT Engineer at Commercial, you will provide escalated support both in-house to Commercial’s 1st Line Team and to a wide variety of clients across a range of sectors. This role will involve a combination of working from our head … commutable distance to the South-West region and you will be required to hold a full UK driving licence. Your responsibilities as a 2nd Line IT Engineer will be: To maintain 2nd line support tickets correctly and keep the customer updated with ...

2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking for a skilled … customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family. This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your technical expertise in a growing ...

2nd Line IT Support Engineer Location: Salisbury, Wiltshire (Hybrid Working) Salary: Up to £37,000 + 20% Bonus Benefits: 25 days' holiday + bank holidays, private healthcare, pension, life assurance and more Our client, a leading organisation in the IT and technology sector, is looking … experienced 2nd Line IT Support Engineer to join its growing technical support team in Salisbury. This is an excellent opportunity for a technically strong, customer-focused IT professional who enjoys taking ownership of complex technical issues and delivering high-quality support within a professional corporate ...

2nd Line Engineer Hybrid based - Crawley (3 days remote/2 days office based) What’s this role about? As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers … ensure continuous growth and development throughout the team. What will I get up to day to day? You will be responsible for delivering 2nd line IT support services to the customer base of our MSP partners. Your everyday focus will include: Troubleshooting a range of technical issues ...

client is a global defence and technology company. 2nd Line Engineer Location - Huntingdon UK Clearance - High DV Developed Vetting UNLEASH YOUR POTENTIAL 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual … problems to complex issues. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer. Provide Second line technical support: • Deliver assigned projects with minimal supervision, providing status updates, resolving issues and updating all relevant parties/documentation. • Manage and maintain ...

2nd Line IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank … holidays + Birthday off -Company laptop As a result of continued expansion, we're looking for an experienced 2nd line IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2nd Line ...

2nd Line Engineer Location: Huntingdon, UK Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd … conducting advanced Troubleshooting. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer. Provide Second line technical support: Manage and maintain servers, virtual machines to ensure high availability and performance, including the creation and deployment of new equipment. Responsible ...

What you'll be doing: As a Customer Support Engineer (2nd Line), you'll act as the main escalation point for incidents and service requests that cannot be resolved by 1st Line support. Working within our Managed Services team, you'll take ownership … Line engineers, Platform Engineering teams, and technology vendors to ensure excellent customer outcomes. This role is ideal for someone with previous 2nd Line, Service Desk, MSP, or Infrastructure Support experience who enjoys troubleshooting across Microsoft technologies and delivering exceptional customer service. Working closely with colleagues ...

Role Due to continued growth and increasing demand within our Telecom Operations team, we are looking to hire a Telecom Support Engineer (2nd Line) to strengthen our technical support capability. This role is focused on: Complex fault resolution High-quality case ownership You will … second line specialist, but a team player first. What We’re Looking For Experience in telecoms support (1st and 2nd line) UCaaS/VoIP experience (any platform) Strong broadband and networking knowledge Excellent written and verbal communication skills Strong organisational and case management ability Ability ...

iomart Group is seeking a Customer Support Engineer (2nd Line) to act as the main escalation point for incidents that cannot be resolved by 1st Line. You'll own complex issues through to resolution within SLAs, collaborating with 3rd Line engineers, Platform Engineering … vendors in a customer-focused Managed Services environment. This role is ideal for someone with MSP or 2nd Line experience, proficient with Microsoft technologies, Azure, 365, Windows, and networking, who enjoys structured #J-18808-Ljbffr ...

Prism Solutions, part of the Focus Group family, is seeking a Service Desk Engineer (2nd Line) based in Congleton, Cheshire, with hybrid working after probation. You will handle 1st and 2nd line support across Microsoft 365, Windows, networks and business apps, delivering ...

Commercial is seeking a 2nd Line IT Engineer to provide escalated support to our 1st Line Team and clients across various sectors. The role combines office-based days in Cheltenham with remote work and some UK travel. You will manage 2nd line ...

Nextech Group in the United Kingdom is seeking a 2nd Line IT Support Engineer to join its Cheshire-based team. The role blends remote troubleshooting with client-site work, offering exposure to installations and broader IT projects. You will handle 2nd line ...

Second Line Support Engineer We are looking for an experienced and technically skilled Second Line Support Engineer to join our dynamic and fast paced Support Team. As a Second Line Support Engineer, you will handle more complex … advanced technical issues that cannot be resolved by the first line support team. You will be responsible for in-depth troubleshooting, managing escalations, and working closely with third line engineers and other technical teams to ensure quick resolution of issues. This role demands solid technical expertise ...

Uptime Solutions Ltd is seeking a 2nd Line Engineer to deliver exceptional IT support services from a hybrid location in Crawley. You will troubleshoot various technical issues for our MSP partners and mentor junior staff while ensuring high uptime levels for client systems. ...

leading UK IT MSP delivering IT support, hybrid cloud solutions, cybersecurity and more. The Onsite 2nd Line Engineer role combines hands-on onsite support with advanced troubleshooting and escalation management to ensure high levels of service delivery and customer satisfaction. You will resolve escalated issues ...

Role: Senior Service Desk Analyst (2nd Line) Location: Leicester, UK (Hybrid) Salary: £30k-£37k About the Role Reporting to the Service Desk Manager, you'll be the go-to technical expert on the Service Desk, handling escalations, supporting major incidents and helping to keep service standards high. … leadership position in the future. What You'll Be Doing Offering technical advice, guidance and hands-on support to First and Second Line colleagues. Acting as the escalation point for complex incidents, problems and service requests. Picking up and resolving Second Line tickets within agreed service ...

to own day-to-day IT support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. You will support Microsoft 365 services ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve? Responsible for 2nd line support, both in person and remotely via MS Teams,phoneand remote access tools Identifyingareas for improvement within Service Delivery Team ...

Focus Group, via Make Contact, is recruiting a 2nd Line Support Engineer in Manchester to join the Technical Operations team. You will resolve complex technical issues and act as escalation for the 1st Line team, supporting Wildix and Puzzel environments for a diverse ...

Advania Group in Milton Keynes is seeking a Service Desk Engineer to join the 2nd line team. You will provide software, hardware and network support to multiple customers and help drive swift resolutions. The role offers a clear progression path toward 3rd line ...

Brio Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid pattern. The successful candidate will ...

Support Engineer in Aylesbury, offering a hybrid role with a salary up to £34,000. You’ll handle 1st/2nd line support, work across Microsoft 365 and Azure Entra ID, and visit client sites as needed. A strong focus on customer service and technical ...