3 of 3 2nd Line Network Engineer Jobs in the UK excluding London

2nd Line Cloud Network Engineer +Permanent opportunity +DV cleared role - must be elligible - Sole British nationals only due to nature of the project +On site in Basingstoke + 40,000 - 45,000 plus 10% DV allowance We are looking for a 2nd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding … Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 2nd line cloud network engineer role in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯

As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers experiencing technical issues. You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow … processes and perform administrative functions. This includes working closely with the 3rd Line resolver teams to investigate … incidents affecting the supported platforms, whether detected by our monitoring toolset or reported through the Service Desk ticket logging process. A solid theoretical knowledge base is crucial for a 2nd Line Engineer, as it enables you to troubleshoot and resolve issues effectively, ensuring the smooth operation of our systems and maintaining a high level of More ❯

opportunity to join a fast-growing Managed Services Provider delivering connectivity, networks, firewalls, Microsoft cloud, and cybersecurity solutions. We are looking for a proactive and technically curious 1st/2nd Line Support Engineer to join our Managed Security Service Provider (MSSP) operations team. This role focuses on the support, monitoring, and maintenance of customer network … Ready to try and solve any problem prior to escalation. Key Responsibilities Monitor and maintain the client network infrastructure to ensure uptime and performance. Provide 1st and 2nd line support for network incidents, escalating complex issues to senior engineers when required. Support and maintain Fortinet, Cisco, and Cisco Meraki network devices More ❯